troubleshooting

dries unevenly.

• Seams, pockets, and other similarly heavy areas may not be

 

completely dry when the rest of the load has reached the selected

 

dryness level. This is normal. Select the Very Dry setting if desired.

 

• If one heavy item is dried with a lightweight load, such as one towel

 

with sheets, it is possible that the heavy item will not be completely

 

dry when the rest of the load has reached the selected dryness level.

 

Sort heavy items from lightweight items for best drying results.

 

 

has an odor.

• Household odors from painting, varnishing, strong cleaners, etc.

 

may enter the dryer with the surrounding room air. This is normal as

 

the dryer draws the air from the room, heats it, pulls it through the

 

tumbler, and exhausts it outside.

 

• When these odors linger in the air, ventilate the room completely

 

before using the dryer.

shuts off before load is dry • Dryer load is too small. Add more items or a few towels and restart the cycle.

•Dryer load is too large. Remove some items and restart the dryer.

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Dryer.

CODE SYMBOL

MEANING

SOLUTION

 

 

 

 

Heater temperature control

Call for service. See below.

 

problem.

 

 

 

 

 

Door open sensing problem.

Call for service. See below.

 

 

 

 

Door open error When the door is

Be sure the door is latched shut. If problem

 

open, the dryer will not operate.

continues, call for service. See below.

 

 

 

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)

26_ Troubleshooting

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Samsung DV337 Information Codes, Tumbler, and exhausts it outside, Before using the dryer, Code Symbol Meaning Solution
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DV337, DV328 specifications

Samsung's DV328 and DV337 are two of the brand's innovative dryers designed to meet the modern needs of consumers while ensuring efficiency and convenience in laundry care. These models are part of Samsung's commitment to providing advanced home appliances that cater to a variety of drying requirements and preferences.

The Samsung DV328 dryer comes with a robust array of features aimed at enhancing the user experience. This model boasts a large capacity drum of up to 7.3 cubic feet, allowing users to easily dry larger loads of laundry in one go. This is especially beneficial for families or individuals with substantial laundry needs. The DV328 also features 14 different drying options, ensuring that each fabric type is cared for appropriately. From delicate settings for fine garments to robust options for heavy towels, this dryer is designed to handle it all.

The DV337 model builds on the foundation laid by its predecessor, offering several sophisticated technologies and functionalities. Key among these features is the Smart Care technology, which allows users to troubleshoot issues quickly and conveniently. By using a smartphone app, users can diagnose problems, ensuring minimal downtime and maintaining their dryer’s performance over the long term.

Furthermore, both models integrate the Eco Dry feature, which is designed to reduce energy consumption without sacrificing drying performance. By employing a combination of advanced heating technologies and optimized airflow, these dryers not only save on utility bills but also contribute to a more sustainable household.

The installation of a stainless-steel drum in both models ensures a longer lifespan and enhances the overall drying efficiency by reducing snagging of clothes. Additionally, their sleek designs and customizable features such as sensor dry technology allow users to achieve optimal drying results by minimizing the risk of over-drying and fabric damage.

Overall, Samsung's DV328 and DV337 dryers combine practicality with high-tech solutions, making them excellent choices for consumers looking to enhance their laundry experience. With an emphasis on efficiency, user-friendliness, and advanced care for a variety of fabrics, these dryers stand out in today's competitive market for home appliances.
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