Symptom |
| Action | |
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| |
| • | Make sure the lint filter is clean before every load. | |
Lint on clothes | • Dry | ||
| trappers, such as black linen pants. | ||
|
| ||
| • Divide larger loads into smaller loads. | ||
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|
| |
Items still wrinkled | • | Small loads of | |
after Wrinkle Prevent | • | Load fewer items. Load similar type items. | |
|
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| |
Odors remain in items | • Make sure to thoroughly wash items with strong odors. | ||
after Cool Air | |||
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Samsung Smart Home
Problem | Action | |
|
| |
I could not find | • The Samsung Smart Home app is available for smartphones | |
“Samsung Smart Home” | ||
that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher. | ||
in the app market. | ||
| ||
|
| |
The Samsung Smart | • The Samsung Smart Home app is available for applicable | |
models only. | ||
Home app fails to | ||
• The old Samsung Smart Dryer app cannot connect with | ||
operate. | ||
Samsung Smart Home models. | ||
|
•You must log into your Samsung account to use the app.
•Make sure that your router is operating normally.
The Samsung Smart | • Make sure that the Smart Home Adapter is inserted | ||
| properly. | ||
Home app is installed |
| ||
• | If the Smart Control (Smart Monitor) indicator on the | ||
but is not connected to | |||
| dryer’s display is off, this indicates that no network | ||
my dryer. |
| ||
| connection has been established. Use the Samsung Smart | ||
|
| ||
|
| Home app to connect and register the dryer with your | |
|
| home network access point (AP). | |
|
| ||
Could not log into the | • You must log into your Samsung account to use the app. | ||
• If you don’t have a Samsung account, follow the app’s | |||
app. | |||
| onscreen instructions to create one. | ||
|
| ||
|
|
| |
An error message | • | The connection may fail due to the distance from your | |
appears when I try to |
| access point (AP) or electrical interference from the | |
register my dryer. |
| surrounding environment. Wait a moment and try again. | |
Troubleshooting
