Troubleshooting
Before requesting service (troubleshooting), please check the following.
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| • Check the batteries in the remote control. They may need replacing. |
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No operation can be | • | Operate the remote control at a distance of no more than 20 feat. |
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performed with the | • | Remove batteries and hold down one or more buttons for several | P3 | |||
remote control. |
| minutes to drain the microprocessor inside the remote control to the |
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| reset it. Reinstall batteries and try to operate the remote control again. |
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Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P5 | |||
• | Check the region number of the DVD. | |||||
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| • The features or action cannot be completed at this time because : |
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The icon appears | 1. The DVD's software restricts it. |
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2. The DVD's software doesn't support the feature (e.g., angles). |
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on screen. |
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3. The feature is not available at the moment. |
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| 4. You've requested a title or chapter number or search time that is out of range. |
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Disc Menu Doesn't | • | Check if the disc has menu. |
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appear. |
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Play mode differs | • | Some of the functions selected in the Setup Menu may not work properly if the |
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from the Setup Menu | P27 ~ 33 | |||||
| disc is not encoded with the corresponding function. | |||||
selection. |
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The change ratio | • | The Screen Ratio is fi xed on your DVDs. | P29 ~ 31 | |||
cannot be changed. | ||||||
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No audio. | • | Make sure you have selected the correct DIgital Output in the Audio Options Menu. | P28 ~ 29 | |||
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The screen is | • | Press the |
| button (in front panel) for more than 5 seconds under no disc | P16 | |
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blocked. |
| inside. All setting will revert to factory settings. | ||||
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Forgot password. | • | Press the |
| button (in front panel) for more than 5 seconds under no disc | P32 | |
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| inside. All setings including the password will revert to the factory settings. | |||||
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| Don't use this unless absolutely necessary. |
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| • Go to the contens and fi nd the section of the instruction book that contains the |
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If you experience |
| explanations regarding the current problem, and follow the procedure once again. |
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other problems | • | If the problem still cannot be solved, please contact your nearest authorized ser- |
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| vice center. |
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The picture is noisy | • | Make sure that the disc is not dirty or scratched. | P2 | |||
or distorted. | • | Clean the disc. | ||||
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| • Check the Video output is HDMI enabled. |
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No HDMI output | • | Check the connection between the TV and the HDMI jack of DVD player. | P13 ~ 14 | |||
| • See if the TV supports this 480p/576p/720p/1080i/1080p DVD player. |
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Abnormal HDMI | • | If snow noise appears on the screen, it means that TV does not support HDCP | P13 ~ 14 | |||
output screen. |
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| • Check your TV system setup correctly. |
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HDMI output Jitter | • The screen Jitter phenomenon may occur when frame rate is converted from 50Hz | P29 ~ 31 | ||||
| to 60 Hz for 720p/1080i/1080p HDMI (High Defi nition Multimedia Interface) Output. | |||||
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| • Please refer to the user's manual of your TV. |
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REFERENCE ●