troubleshooting

troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

The door is not closed completely.

Check if the door is latched and closed

 

 

completely.

 

 

 

 

No cycle is selected.

Select a proper cycle.

 

 

 

Will not start.

The power cable is not connected.

Connect the power cable properly.

 

The water supply does not work.

Check if the water supply valve is open.

 

 

 

 

The Control Panel is locked.

Unlock the child lock, (See page 10.)

 

 

 

 

A circuit breaker is open.

Reset the circuit breaker.

 

 

 

It’s taking too long

Cold water is being supplied.

Check if the water supply line is connected

 

to a hot water supply.

with an operation or

 

 

(Additional time is required to heat cold

cycle.

 

 

water.)

 

 

 

 

 

 

The cycle selected was unsuitable.

Select a cycle according to the number and

 

 

soil level of the dishes, as directed in this

 

 

manual.

 

 

 

 

The water temperature is low.

Connect the water supply line to a hot

 

 

water supply.

 

 

For best performance, the temperature of

 

 

the supplied water should be 120 ˚F (49 ˚C).

 

 

 

 

Low water pressure.

The water pressure should be between

 

 

20 and 120 psi (140 ~ 830 kPa).

 

 

 

 

The water is too hard.

Use a commercial dishwasher cleaner.

 

 

Use high-quality, fresh detergent with rinse

 

 

aid.

 

 

 

 

Dishwasher detergent was not

Use automatic dishwasher detergent.

There are food

used.

We recommend a powder or gel type

 

dishwasher detergent.

particles remaining

 

 

 

Detergent remains in the

Make sure large items such as cookie

on dishes.

(Not cleaning

dispenser.

sheets, cutting boards, or contaners, etc.

 

are not blocking the detergent dispenser

properly.)

 

 

and preventing it from opening properly.

 

 

 

 

Rearrange the dishes so they do not

 

 

interfere with detergent dispenser

 

 

operation.

 

 

 

 

There is no rinse aid.

Check the dispenser and add rinse aid.

 

 

Use liquid type rinse aid.

 

 

 

 

A nozzle is clogged.

Clean the nozzle. See pages 22 and 23.

 

 

 

 

The dishes are improperly loaded.

Rearrange the dishes so they do not

 

Too many dishes have been

interfere with nozzle rotation and detergent

 

loaded.

dispenser operation.

 

 

Load only an appropriate number of dishes.

 

 

Load your dishes as recommended.

 

 

(See page 16.)

 

 

 

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06 troubleshootingCHECK THESE POINTS IF YOUR DISHWASHER…

DW80H9950-00149A_EN_140227.indd Sec7:25

2014-02-27 ￿￿ 4:15:37

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Samsung DW80H9930US troubleshooting, Check These Points If Your Dishwasher…, Problem, Possible Cause, Solution, English