FAQ

[Case 9] When I open the Device Manager (by clicking Start → (Settings) → Control Panel → (Performance and Maintenance) → System → (Hardware) → Device Manager), there are「 Unknown Devices 」or「 Other Devices 」entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.

→Right-click on the entry with the question(?) or exclamation (!) mark and select "Remove". Restart the PC and connect the camera the again.

For Windows 98 PC, remove the camera driver also, restart the PC, and then reinstall the camera driver.

→Double-click on the entry with the question (?) or exclamation (!) mark, click the "Driver" tab, and click [Update Driver] or [Reinstall Driver]. If a message appears asking you to specify the location of the appropriate device driver, specify "USB Driver" in the CD supplied.

[Case 10] In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognize the camera as a removable disk.

→Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to stop the program.

■Please check the following if the movie clip doesn't play back.

※If you installed an incorrect codec onto your PC, the movie clip may not play back on the PC.

1.Check whether the DirectX provided with the camera is installed.

→If you didn't install the camera driver, please install the DirectX included in the application S/W CD-ROM. If not, the movie clip may not play back on the PC.

[ Installing the DirectX ]

1)Insert the CD provided with the camera.

2)Run the windows explorer and select the CD-ROM drive.

3)Select the DirectX8.1 folder and double click the Setup.exe file. The codec will be installed.

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Samsung EC-A502ZBBA/E1, EC-A502ZSBA/E1, EC-A502ZRBA/E1 manual 《106》
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EC-A502ZSBA/E1, EC-A502ZRBA/E1, EC-A502ZBBA/E1 specifications

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