Before contacting a service centre
The date and time have been set incorrectly or the camera has adopted the default settings
Reset the date and time correctlyThe camera buttons do not operate Camera malfunctionA card error has occurred while the memory card is in the camera. Incorrect memory card format
Colour of image is different to the original scene White balance or effect setting is incorrect
Select appropriate White balance and effectImages are too bright Exposure is excessive
Reset exposure compensationWhen using the PC’s explorer, the [Removable Disk] file does not show Cable connection is incorrect
Check the connection The camera is offTurn the camera onThe operating system is not Windows 2000, XP, Vista / Mac OS 10.3. Alternatively the PC does not support USB
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports USBA part of the LCD screen does not occasionally turn on or a spot appears.
Although the LCD screen is manufactured with high precision technology, the precision pixels are not occasionally lighted or the red, white and blue spots appear.
This phenomenon does not affect the quality of the recorded image and it is not a malfunction.
A vertical line appears on the LCD screen when taking a picture of abright object.If a subject is exposing bright lights, a gray, black, red or purple vertical line may appear.
This is a phenomenon called smear and it does not affect the quality of the recorded image. This is not a malfunction.
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