Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before contacting a service center. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service center.

Situation	Suggested remedies
	t Make sure that the battery is inserted.
Cannot turn on the	t Make sure that the battery is inserted
camera	correctly.
	t Charge the battery.

	t Charge the battery.
	t Your camera may be in Power save
The power turns off	mode. (p. 105)
suddenly	t The camera may turn off to prevent the
	memory card from being damaged due
	to an impact. Turn on your camera again.

	t The battery may lose power more quickly
	in low temperatures (below 0 °C). Keep
	the battery warm by putting it into your
	pocket.
The camera is losing	t Using the ﬂash or recording videos
battery power quickly	depletes the battery quickly.
	Recharge if needed.
	t Batteries are consumable parts that must
	be replaced over time. Get a new battery
	if the battery life is diminishing quickly.

Situation	Suggested remedies
	t There is no space on the memory card.
	Delete unnecessary ﬁles or insert a new
	card.
	t Format the memory card.
	t The memory card is defective. Get a
	new memory card.
Cannot take photos	t The memory card is locked.
	Unlock the card. (p. 110)
	t Make sure that the camera is switched
	on.
	t Charge the battery.
	t Make sure that the battery is inserted
	correctly.

The camera freezes	Remove the battery and insert it again.

	t The ﬂash option may be set to Off.
The ﬂash does not work	(p. 52)
The ﬂash does not work	t You cannot use the ﬂash in some
	modes.

The ﬂash ﬁres	The ﬂash may ﬁre due to static electricity.
unexpectedly	This is not a malfunction of the camera.

Appendixes 117

EC-EX1ZZZFPAE3, EC-EX1ZZZBPBIT, EC-EX1ZZZFPBRU, EC-EX1ZZZBPBIL, EC-EX1ZZZBPARU specifications

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One of the main features of the Samsung EC-EX1ZZZBPBRU is its 10-megapixel CCD sensor, which delivers vibrant colors and sharp details. This resolution is ideal for both printing and sharing images online, capturing every moment with clarity. The camera also boasts a versatile 3.3x optical zoom lens, allowing users to get close to their subjects without sacrificing image quality. This feature is especially beneficial for nature photography and other situations where distance might pose a challenge.

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For video enthusiasts, the EC-EX1ZZZBPBRU offers HD video recording capabilities, allowing users to shoot high-definition videos with ease. The built-in microphone captures audio, ensuring that video content is as engaging as possible.

The camera's compact size makes it travel-friendly, fitting easily into bags or pockets, making it an excellent companion for adventures. The vibrant 2.7-inch LCD screen provides clear playback and easy navigation through menus.

Overall, the Samsung EC-EX1ZZZBPBRU is an exceptional choice for those seeking a compact camera that does not compromise on quality or features. Its combination of advanced technology, user-friendly design, and creative options makes it a strong player in the compact camera market, appealing to both beginners and seasoned photographers alike.

Before contacting a service center

Situation

Suggested remedies

The power turns off

mode. (p. 105)

suddenly

EC-EX1ZZZFPAE3, EC-EX1ZZZBPBIT, EC-EX1ZZZFPBRU, EC-EX1ZZZBPBIL, EC-EX1ZZZBPARU specifications