Before contacting a service centre

The flash does not fire

￿Flash off mode has been selected

￿￿￿Dis-engage flash off mode

￿The camera mode can’t use the flash

￿￿￿Refer to the FLASH instruction (p.30)

Incorrect date and time is displayed

￿The date and time have been set incorrectly or the camera has adopted

the default settings

￿￿￿Reset the date and time correctly

The camera buttons do not operate

￿Camera malfunction

￿￿￿Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

￿Incorrect memory card format

￿￿￿Re-format the memory card

The images don’t play back

￿Incorrect file name (Violation of DCF format)

￿￿￿Do not change the image file name

Colour of image is different to the original scene

￿White balance or effect setting is incorrect

￿￿￿Select appropriate White balance and effect

Images are too bright

￿Exposure is excessive

￿￿￿Reset exposure compensation

No image on external monitor

￿The external monitor has not been connected properly with

the camera

￿￿￿Check the connection cables

￿There are incorrect files in the memory card

￿￿￿Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

￿Cable connection is incorrect

￿￿￿Check the connection

￿The camera is off

￿￿￿Turn the camera on

￿The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac

OS 10.0 - 10.4. Alternatively the PC does not support USB

￿￿￿Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.0 - 10.4 to PC that supports USB

￿The camera driver is not installed

￿￿￿Install a [USB Storage Driver]

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