Samsung EC-S500ZSBD/GB, EC-S500ZSBM/E1, EC-S500ZSBD/FR manual Before contacting a service center

Before contacting a service center

Please check the following

Symptom	Causes	Remedy
The camera	- There is low battery capacity	- Insert fresh batteries
doesn’t switch on	- An AC Power Adapter is not connected	- Connect an AC Power Adapter
The camera	- The batteries are exhausted	- Insert fresh batteries
power ceases	- The Camera is turned off automatically.	- Slide the power switch to reactivate camera
whilst in use	- The Adapter plug is not connected securely	- Remove and re-insert the plug
	- The Camera is being used in low	- Keep the camera in warm conditions (i.e.
Batteries drain	temperatures	inside a coat or jacket) and only remove it
		in order to take images
quickly
	- Mixing old and new batteries or battery	- Insert fresh batteries (all of which should
	types	be of the same type)
	- There is insufficient memory capacity	- After turning the camera off, insert a new
Camera does		memory card or delete unnecessary image files.
	- The memory card has not been formatted	- Format the memory card.
not take
	- The memory card is exhausted	- Insert a new memory card
images when
	- The camera’s power is off	- Turn the camera power on
pressing the
	- The batteries are exhausted	- Insert fresh batteries
Shutter button
	- The memory card is locked	- Slide the write protect switch to the top of
		the memory card
The images	- A picture was taken within 0.8 m from the subject	- If the shooting distance is less than 0.8 m
are unclear	without setting an appropriate macro mode.	from the subject, set MACRO mode.
The flash does	- FLASH OFF mode has been selected.	- Disengage FLASH OFF mode
not fire
Incorrect date	- The date and time have been set	- Reset the date and time correctly. (p.61)
and time is
	incorrectly.
displayed

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