Samsung ES-ST500ZSARCN manual Before contacting a service center, Situation, Suggested remedies

Before contacting a service center

Situation

The camera screen works poorly

Suggested remedies

If you use your camera at very low temperatures, it may cause the camera screen to malfunction or discolor.

For better performance of your camera screen, use your camera in moderate temperatures.

Situation	Suggested remedies
	t Turn off the flash. (p. 43)
The photo is too bright t Your photo is overexposed. Adjust the
	exposure value. (p. 53)
	Your photo is underexposed.
The photo is too dark	t Turn on the flash. (p. 43)
	t Adjust the ISO speed. (p. 44)

The memory card has	The memory card has not been reset.
an error	Format the card. (p. 93)
	If you change the name of a file, your
	camera may not play the file (the name of
Cannot play back files	the file should meet the DCF standard). If
	you encounter this situation, play back files
	on your computer.
	t Make sure that the focus option you set
	is suitable for close-up shots. (p. 45)
The photo is blurry	t Make sure that the lens is clean. If not,
	clean the lens. (p. 97)
	t Make sure that the subject is within
	range of the flash. (p. 105)
The colors in the photo	An incorrect white balance can create
	unrealistic color. Select the proper white
do not match the actual
scene	balance option to suit the light source.
	(p. 56)

	t Adjust the exposure value. (p. 53)
	t Make sure that the camera is correctly
The TV does not	connected to the external monitor with
	the A/V cable.
display your photos
	t Make sure that your memory card
	contains photos.
	t Make sure that the USB cable is
Your computer does	connected correctly.
	t Make sure that your camera is switched
not recognize your
	on.
camera
	t Make sure that you are using a
	supported operating system.
Your computer	The file transmission may be interrupted by
disconnects the camera	static electricity. Disconnect the USB cable
while transferring files	and connect it again.

Appendixes 103