Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before contacting a service center. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service center.

Situation	Suggested remedies
	t Make sure that the battery is inserted.
Cannot turn on the	t Make sure that the battery is inserted
camera	correctly.
	t Charge the battery.

	t Charge the battery.
	t Your camera may be in Power save
The power turns off	mode. (p. 93)
suddenly	t The camera may turn off to prevent the
	memory card from being damaged due
	to an impact. Turn on your camera again.

	t The battery may lose power more quickly
	in low temperatures (below 0° C). Keep
	the battery warm by putting it into your
	pocket.
The camera is losing	t Using the ﬂash or recording videos
battery power quickly	depletes the battery quickly. Recharge
	if needed.
	t Batteries are consumable parts that must
	be replaced over time. Get a new battery
	if the battery life is diminishing quickly.

	Situation	Suggested remedies
		t There is no space on the memory card.
		Delete unnecessary ﬁles or insert a new
		card.
		t Format the memory card. (p. 93)
		t The memory card is defective. Get a
	Cannot take photos	new memory card.
		t Make sure that the camera is switched
		on.
		t Charge the battery.
		t Make sure that the battery is inserted
		correctly.

	The camera freezes	Remove the battery and insert it again.

		t The ﬂash option may be set to Off.
	The ﬂash does not work	(p. 43)
	The ﬂash does not work	t You cannot use the ﬂash in the d, v,
		D, or some s modes.

	The ﬂash ﬁres	The ﬂash may ﬁre due to static electricity.
	unexpectedly	This is not a malfunction of the camera.

	The date and time are	Set the date and time in the display settings
	incorrect	menu. (p. 93)

	The touch screen or	Remove the battery and insert it again.
	buttons do not work	Remove the battery and insert it again.
	buttons do not work

Appendixes 102

EC-ST5000BPURU, EC-ST5000BPBDZ, EC-ST500ZBPSDX, EC-ST5000BPASA, EC-ST500Z specifications

The Samsung EC-ST500 series of cameras, which includes models EC-ST500ZBPRE2, EC-ST500ZBPSE2, EC-ST510ZBPSE2, and EC-ST500ZBPUE2, represent a blend of cutting-edge technology and user-friendly design. Tailored for both amateur photographers and seasoned enthusiasts, these compact cameras boast a variety of features that elevate the photography experience.

At the heart of the ST500 series is a robust 12.2-megapixel resolution, allowing for stunning high-quality images with exceptional clarity. The cameras come equipped with a powerful 5x optical zoom lens, making it easy to capture distant subjects without sacrificing image quality. This feature is particularly useful for outdoor photography and sports events where maintaining proximity to the action is not always possible.

One of the standout technologies integrated into the ST500 series is the Smart Auto mode. This intelligent feature analyzes the environment and automatically adjusts settings such as exposure, focus, and white balance. Whether you're shooting in bright daylight, low light, or even under challenging conditions, the Smart Auto mode ensures optimal results by taking the guesswork out of photography.

The ST500 series models also offer innovative features like Face Detection, which identifies and optimizes faces in photographs, ensuring that your subjects are always in focus. Coupled with Smile Shot, which automatically captures an image when a smile is detected, these technologies enhance the overall ease of use, perfect for social gatherings and family events.

In terms of photography flexibility, the ST500 series includes various scene modes, allowing users to choose from options like Portrait, Landscape, Night, and more. These preset modes help users achieve desired visual effects, even if they lack extensive photographic knowledge.

The camera series is further complemented by a 3-inch touchscreen display, which simplifies navigation through menus and settings. This vibrant LCD screen provides clear previews of shots, ensuring that users can frame their subjects accurately.

Moreover, the ST500 series features HD video recording, allowing users to capture high-definition video clips with impressive detail. This extends the capabilities of the camera beyond still photography, enabling users to document life’s precious moments in motion.

Compact and stylish, the Samsung EC-ST500 series of cameras are designed for portability without compromising on performance. With their blend of advanced technologies and user-centric features, these cameras stand out as an excellent choice for anyone looking to enhance their photography skills and capture life's most memorable moments.

Before contacting a service center

Situation

Suggested remedies

The power turns off

mode. (p. 93)

suddenly

if needed.

unexpectedly

EC-ST5000BPURU, EC-ST5000BPBDZ, EC-ST500ZBPSDX, EC-ST5000BPASA, EC-ST500Z specifications