Samsung EC-ST65ZZBPBE3 manual Before contacting a service center, Situation, Suggested remedies

Before contacting a service center

Situation	Suggested remedies
	• Make sure that the camera is correctly
The TV does not	connected to the TV with the A/V cable.
display your photos	• Make sure that your memory card
	contains photos.
	• Make sure that the USB cable is
Your computer does	connected correctly.
	• Make sure that your camera is switched
not recognize your
	on.
camera
	• Make sure that you are using a supported
	operating system.
Your computer	The file transmission may be interrupted by
disconnects the
	static electricity. Disconnect the USB cable
camera while
	and connect it again.
transferring files
	Videos may not play on some video player
Your computer cannot	programs. To play video files captured with
play videos	your camera, install and use the Intelli-studio
	program on your computer. (p. 100)

Situation

Intelli-studio is not functioning properly

Suggested remedies

•End Intelli-studio and restart the program.

•You cannot use Intelli-studio on Macintosh computers.

•Make sure that PC Software is turned on in the settings menu. (p. 111)

•Depending on your computer's specifications and environment, the program may not launch automatically. If this occurs, click Start “ My Computer

“ Intelli-studio “ iStudio.exe on your computer.

Appendixes 126