FAQ

Please check the following if the USB connection malfunctions.

[Case 1] The camera power is off.

Turn the camera power on.

[Case 2] USB Driver is not installed correctly.

Install the USB Driver correctly. Refer to page 115.

[Case 3] The USB cable is not connected or you are using a cable with an incorrect specification.

Use a USB cable with the correct specification.

[Case 4] The camera is not recognized by your PC.

Sometimes, the camera may appear under [Unknown Devices] in Device Manager.

Install the camera driver correctly.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

[Case 5] There is an unexpected error during file transfer

Turn the camera power off and on again. Transfer the file again.

[Case 6] How do I know my computer supports a USB Interface?

Check the USB port in your computer or keyboard.

Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000, ME .XP.

Check [Universal Serial Bus controllers] in Device Manager. Carry out the following checks [Universal Serial Bus controllers].

Win 98/ME : Follow [Start Settings Control Panel System Device Manager Universal Serial Bus controllers].

Win 2000 : Follow [Start Settings Control Panel System Hardware

Device Manager Universal Serial Bus controllers].

Win XP

: Follow [Start Control Panel Performance and Maintenance

 

System Hardware Device Manager Universal Serial Bus

 

controllers].

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Samsung EC-V800ZSBA/US, EC-V800ZSBA/FR, EC-V800ZSAA, EC-V800ZSBA/E1, EC-V800ZABA/E1, EC-V800ZABA/AU manual Faq, Controllers

EC-V800ZABA/E1, EC-V800ZSBA/E1, EC-V800ZSBB/US, EC-V800ZABA/AU, EC-V800ZABA/GB specifications

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