Error messages

When the following error messages appear, try these remedies.

Error message

Suggested remedies

 

Turn off your camera, and then turn it on again.

Card Error

Remove your memory card, and then insert it again.

 

Format your memory card.

 

The inserted memory card is not supported by your

Card not supported.

camera. Insert a microSD, microSDHC, or microSDXC

 

memory card.

 

 

 

 

The camera cannot connect to the network using the

Connection failed.

selected access point. Select another AP and try again.

The camera has failed to connect to the other devices.

 

 

 

Try connecting again.

 

 

 

File names do not match the DCF standard. Transfer

DCF Full Error

the files from the memory card to your computer and

format the card. Then, open the Settings menu and

 

 

select General File No. Reset. (p. 125)

Device disconnected.

Network connection disconnected while transferring

photos. Reselect a device that supports AllShare Play.

 

File Error

Delete the damaged file or contact a service center.

 

 

 

Error message

Suggested remedies

File system not

Your camera does not support the FAT file structure of

the inserted memory card. Format the memory card on

supported.

the camera.

 

 

 

 

The camera has failed to locate a device that supports

Initialization failed.

AllShare Play. Turn on devices on the network that

 

support AllShare Play.

 

 

Invalid password.

The password for transferring files to another camera is

wrong. Enter the correct password again.

 

 

 

Low Battery

Insert a charged battery or recharge the battery.

 

 

Memory Full

Delete unnecessary files or insert a new memory card.

No Image File

Capture photos or insert a memory card that contains

some photos.

 

 

 

Photo transfer failed.

Network connection disconnected while transferring

photos. Try restarting the AllShare Play feature.

 

 

 

 

 

The camera has failed to send a photo to the other

 

devices. Try sending again.

Transfer failed.

The camera has failed to send an email or transfer a

 

 

photo to a device that supports AllShare Play. Check

 

 

the network connection and try again.

Appendixes 128

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Samsung EC-ST150FBPBUS, ECST72ZZBPWPA, EC-ST150FBPWUS, EC-ST150FBPRUS Error messages, Error message Suggested remedies