Preguntas y respuestas

En esta sección se incluye información acerca de posibles problemas, soluciones y otras referencias para el uso del ordenador.

Acerca de Windows

P1 El sistema no se apaga correctamente.

RCuando el sistema no se apaga de forma normal, pulse el botón de encendido y manténgalo pulsado hasta que se apague de forma manual. Si el botón de encendido está configurado con el modo Ahorro de energía, púlselo y manténgalo pulsado durante más de 4 segundos para apagar el sistema. Al volver a poner en marcha el sistema después de un apagado manual, se ejecutará Scandisk para comprobar si hay errores en el sistema.

P2 El sistema se bloquea durante el uso de un programa

R1 Hay algún error en el programa que se está utilizando. Pulse simultáneamente las teclas <Ctrl>, <Alt> y <Supr> y haga clic en Tareas en la ventana [Administrador de tareas de Windows].

R2 Hay algún error en el sistema operativo Windows. Reinicie el sistema mediante el botón de encendido.

Acerca de la pantalla

P1 La pantalla LCD está en blanco.

RAjuste el brillo de la pantalla LCD. Para ello, utilice las teclas <Fn+Flecha arriba> y <Fn+Flecha abajo>.

P2 El protector de pantalla afecta a la visualización durante el funcionamiento del Reproductor de Windows Media o la visualización de archivos de vídeo.

REn la ventana Opciones del Reproductor de Windows Media, pestaña Reproductor, deseleccione la opción Permitir protector de pantalla, y reinicie el reproductor.

Solución de problemas 83

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Samsung EV-NX10ZZBCBES, EV-NX10ZZBABDE, NX10RH08M3/SES Preguntas y respuestas, Acerca de Windows, Acerca de la pantalla

NX10RP0BG5/SES, NX10PRTV01/SES, NX10RP077T/SES, NX10RH0605/SES, NX10 specifications

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