116, Before contacting a service center

Before contacting a service center

	Situation	Suggested remedies

	The date and time are	Set the date and time in the Setting2 ( 2 ) menu.
	incorrect	Set the date and time in the Setting2 ( 2 ) menu.
	The display or buttons do	Remove the battery, and then insert it again.
	not work
	The memory card has an error	The memory card has not been reset. Format the card. (p. 105)
		If you change the name of a ﬁle, your camera may not may be able to play the ﬁle (the
116	Cannot play back ﬁles	name of the ﬁle should meet the DCF standard). If you encounter this situation, play back
		ﬁles on your computer.
		•	If the subject is out of focus, the photo may be blurry. Make a change to the shooting
			condition.
	The photo is blurry	•	If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid
			camera shake.
		•	Make sure that the lens is clean. If not, clean the lens. (p. 111)
	The colors in the photo do not	An incorrect white balance can create unrealistic color. Select the proper white balance
	match the actual scene	option to suit the light source. (p. 68)
		Your photo is overexposed.
		•	Adjust the exposure value. (p. 66)
	The photo is too bright	•	Adjust the aperture value or the shutter speed. (p. 41)
		•	Turn off the ﬂash. (p. 55)
		•	Adjust the ISO speed. (p. 59)
		Your photo is underexposed.
		•	Adjust the exposure value.
	The photo is too dark	•	Adjust the aperture value or the shutter speed.
		•	Turn on the ﬂash.
		•	Adjust the ISO speed.
	The photo is distorted	The wide-angle lens may distort the image. This is a normal feature of the wide-angle lens.

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Before contacting a service center

Situation

Suggested remedies

116

Make sure that the lens is clean. If not, clean the lens. (p. 111)

EV-NX10ZZBCBHU, EV-NX10ZZBABVN, EV-NX10ZZBABME, EV-NX10ZZBCBFR, EV-NX10ZZBABFR specifications