165

Appendix > Before contacting a service center

Situation	Suggested remedies
	This camera can have minute distortion when
Photos are distorted	using a wide-angle lens that enables shooting
Photos are distorted	with a wide angle of view. This is normal, and
	with a wide angle of view. This is normal, and
	does not cause malfunction.

Playback screen does	•	Ensure that A/V or HDMI cable is properly
not appear on the	•	connected to the external monitor.
connected external	•	Ensure that the memory card is properly
device		recorded.

	•	Ensure that the USB cable is connected
Your computer does	•	correctly.
not recognize your	•	Ensure that your camera is switched on.
camera	•	Ensure that you are using a supported
		operating system.

Your computer	The ﬁle transfer may be interrupted by static
disconnects the	The ﬁle transfer may be interrupted by static
disconnects the	electricity. Disconnect the USB cable and
camera while	electricity. Disconnect the USB cable and
camera while	connect it again.
transferring ﬁles	connect it again.
transferring ﬁles

Your computer cannot	Depending on the software you use, video ﬁles
Your computer cannot	may not play. To play video ﬁles captured with
play videos	your camera, install and use the Intelli-studio
	program on your computer. (p. 146)

Intelli-studio is not	•	End Intelli-studio and restart the program.
Intelli-studio is not	•	You cannot use Intelli-studio on Macintosh
functioning properly	•	You cannot use Intelli-studio on Macintosh
functioning properly		computers.
		computers.

Situation	Suggested remedies
Cannot set the DPOF	You cannot set the DPOF for RAW ﬁles.
for RAW ﬁles	You cannot set the DPOF for RAW ﬁles.
for RAW ﬁles

	•	Subject is not in focus. When the subject is
		outside the AF area, shoot by moving the
		subject inside the AF area and half pressing
Auto Focus does not	•	[Shutter].
work	•	Subject is too close. Step back from the
		subject and shoot.
	•	The focus mode is set to MF. Switch the
		mode to AF.

AEL feature does not	AEL feature does not work in t, M, i,
AEL feature does not	and s modes. Select another mode to use
work	and s modes. Select another mode to use
work	this feature.
	this feature.

•Ensure that the lens is properly mounted.

Lens does not work • Remove the lens from the camera and

		re-mount it.
External ﬂash or GPS	Ensure that the external device is properly
does not work	mounted and turned on.

The date & time	•	Set the date and time again.
The date & time	•	This screen appears when the camera’s
settings screen		internal power source is completely
appears when you		discharged. Insert a fully charged battery and
power on the camera		wait at least 72 hours in power off status for
		the internal power source to be recharged.

165 EV-NX20ZZBSBPL, EV-NX20ZZBZBSE, EV-NX20ZZBSBDK, EV-NX20ZZBSBPT, EV-NX20ZZBZBNL specifications

The Samsung EV-NX20ZZBSBFR is a versatile and innovative camera that caters to both amateur and professional photographers, packed with features that enhance creativity and usability. This compact mirrorless camera is designed to deliver high-quality images and videos while maintaining portability, making it an ideal choice for travel and everyday photography.

At the core of the EV-NX20ZZBSBFR is a 20.3-megapixel APS-C sensor, which enables users to capture stunning images with exceptional detail and clarity. This large sensor size contributes to better low-light performance, allowing for high-quality shots even in challenging lighting conditions. The camera also offers an impressive ISO range, which increases the flexibility of shooting in various environments.

One of the standout features of the Samsung EV-NX20ZZBSBFR is its advanced autofocus system. The camera is equipped with fast and accurate autofocus capabilities, allowing photographers to capture moving subjects with ease. It features a hybrid autofocus system that combines contrast detection with phase-detection autofocus, ensuring quick and precise focusing in diverse situations.

Another notable technology is the built-in Wi-Fi connectivity. This feature allows users to easily share images and videos directly from the camera to their smartphones or social media platforms, facilitating instant sharing of content. The Wi-Fi function also supports remote shooting, enabling users to control the camera from their mobile devices, which can be particularly useful for self-portraits or group shots.

The EV-NX20ZZBSBFR also includes a 3.0-inch OLED display that provides vibrant colors and sharp resolution for composing shots and reviewing images. The screen is tiltable, giving users greater flexibility in framing their shots from different angles. Additionally, the camera supports Full HD 1080p video recording, catering to those who wish to capture high-quality video content alongside still images.

The camera features various shooting modes and customizable settings, allowing users to experiment with their creativity. It also comes with Smart Mode, which automatically selects the optimal settings based on the environment, making it user-friendly for newcomers to photography.

Overall, the Samsung EV-NX20ZZBSBFR stands out with its blend of powerful features, advanced technology, and ease of use. Whether for casual photography or more serious projects, this camera is a reliable companion for those looking to enhance their photographic experience.

Appendix > Before contacting a service center

This camera can have minute distortion when

EV-NX20ZZBSBPL, EV-NX20ZZBZBSE, EV-NX20ZZBSBDK, EV-NX20ZZBSBPT, EV-NX20ZZBZBNL specifications