Samsung EX1 An optional flash unit Turned on, Does not fire, Shoe, Not recognize your, Play videos

Before contacting a service center

Situation	Suggested remedies
	t Make sure that the optional flash unit is
An optional flash unit	turned on.
	t Make sure that the optional flash unit
does not fire
	is correctly mounted on the accessory
	shoe.
	t Make sure that the USB cable is
Your computer does	connected correctly.
	t Make sure that your camera is switched
not recognize your
	on.
camera
	t Make sure that you are using a
	supported operating system.
Your computer	The file transfer may be interrupted by static
disconnects the camera	electricity. Disconnect the USB cable and
while transferring files	connect it again.
Your computer cannot	You can play videos only with the Intelli-
	studio program. Install the program on your
play videos
	computer. (p. 93)

Situation	Suggested remedies
	t End Intelli-studio and restart the program.
	t You cannot use Intelli-studio on
	Macintosh computers.
	t Make sure that the PC Software is set
Intelli-studio is not	to On in the settings menu. (p. 107)
	t Depending on your computer's
functioning properly
	specification and environments, the
	program may not launch automatically.
	In this case, click Start “ My
	Computer “ Intelli-studio “ iStudio.
	exe on your computer.
Cannot set the DPOF	You cannot set the DPOF for RAW files.
for RAW files
Cannot lock the	You cannot lock the exposure value in
exposure value by
	t mode.
pressing [E]

Appendixes 119