troubleshooting

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

PROBLEM

 

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

 

 

 

The range is not

The appliance has been installed

•

Place the oven rack in the center of the

level.

improperly.

 

oven. Place a level on the oven rack.

 

 

 

 

 

 

Adjust the leveling legs at the base of the

 

 

 

 

 

 

range until the oven rack is level.

 

 

 

 

 

•

Insure the floor is level and strong and

 

 

 

 

 

 

stable enough to adequately support the

 

 

 

 

 

 

range.

 

 

 

 

 

 

 

 

The floor is sagging or sloping.

•

Contact a carpenter to correct the

 

 

 

 

 

 

situation.

 

 

 

 

 

 

 

 

The kitchen cabinets are not

•

Insure the cabinets are square and provide

 

properly aligned and make the

 

sufficient room for installation.

 

range appear to be not level.

 

 

 

 

 

 

 

 

 

The appliance

The kitchen cabinets are not

•

Contact a builder or installer to make the

must be accessed

square and built too tightly in to the

 

appliance accessible.

for servicing and

appliance.

 

 

cannot be moved

 

 

 

 

 

 

The carpet is interfering with

•

Provide sufficient space so the range can

easily.

movement of the range.

 

be lifted over the carpet.

 

 

 

 

 

 

 

The oven control

You have a function error code.

•

Press the CLEAR/OFF pad and restart

beeps and displays

 

 

 

 

 

the oven. If the problem persists,

an F error code.

 

CODE

CAUSE

 

 

disconnect all power to the range for at

 

 

-SE-

Shorted key

 

 

least 30 seconds and then reconnect the

 

 

E-27

oven sensor opened

 

 

power. If this does not solve the problem,

 

 

E-28

Oven sensor shorted

 

 

call for service.

 

 

E-08

Oven heating error

 

 

 

 

 

E-0A

Oven heating over

 

 

 

 

 

E-0E

Door locking error

 

 

 

 

 

 

 

 

 

 

The surface units

Improper cookware is being used.

•

Use pans which are flat and match the

will not maintain

 

 

 

 

 

diameter of the surface unit selected.

a rolling boil or

 

 

 

 

 

 

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

may be low.

 

heat is obtained.

enough.

 

 

 

 

 

 

The surface units

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

 

 

 

The cooktop controls are set

•

Check to see the correct control is set for

 

improperly.

 

the surface unit you are using.

 

 

 

 

 

 

The surface unit

This is normal. The unit is still on and hot.

stops glowing when

 

 

 

 

 

 

changed to a lower

 

 

 

 

 

 

setting.

 

 

 

 

 

 

 

 

 

 

 

 

 

56_ Troubleshooting

FE-R500_XAC DG68-00295A.indb 56

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Samsung FE-R500WB, FE-R500_XAC, DG68-00295A user manual Troubleshooting, Problem Possible Cause Solution, Code Cause
Page 55 Page 57

DG68-00295A, FE-R500_XAC, FE-R500, FE-R500WB specifications

The Samsung FE-R500 series, including models FE-R500WB, FE-R500, and FE-R500_XAC, is a cutting-edge range of refrigerators designed to elevate kitchen aesthetics while providing advanced functionality. These appliances embody Samsung's commitment to innovation and eco-friendly technology, making them an ideal choice for modern households.

One of the standout features of the FE-R500 series is the spacious interior layout, which maximizes the available storage space. With multiple shelving options and adjustable compartments, users can easily organize groceries and access items without hassle. The refrigerator’s design ensures that fruits, vegetables, and beverages are kept fresh for longer periods, reducing food waste.

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Additionally, the FE-R500's exterior boasts a sleek and stylish finish, available in various colors to suit any kitchen decor. The easy-to-clean stainless steel surface not only adds to the visual appeal but is also designed to resist fingerprints, ensuring that the refrigerator always looks pristine.

The presence of a comprehensive cooling system, including Multi Air Flow, further enhances the efficiency of the FE-R500 series. This technology ensures that cool air is evenly distributed throughout the refrigerator, maintaining consistent temperatures across different compartments.

In conclusion, the Samsung FE-R500 series, including the FE-R500WB, FE-R500, and FE-R500_XAC, combines style, efficiency, and advanced technology, making them excellent choices for those seeking reliability and modern features in their kitchen appliances. With a focus on performance and sustainability, these refrigerators are a testament to Samsung’s engineering prowess and commitment to quality.
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