Samsung FE-R500_XAC Food does not broil, Properly, Oven, Temperature is too, Abrasions on, Specks

	PROBLEM		POSSIBLE CAUSE		SOLUTION
Food does not broil		The oven controls have been set		•	Press the BROIL pad.
properly.		incorrectly.
		The rack has not been properly		•	See the broiling guide on page 38.
		positioned.
		Cookware not suited for broiling.		•	Use suitable cookware.
		Aluminum foil used on the broiling		•	See the section on broiling on page 37.
		pan and grid has not been fitted
		properly and slit as recommended.
		In some areas the power (voltage)		•	Preheat the broil element for 10 minutes.
		may be low.		•	See the broiling guide on page 38.
The oven		The oven sensor needs to be		•	See the section on adjusting the
temperature is too		adjusted.			thermostat on page 43.
hot or too cold.
Scratches or		The cooktop is being cleaned		•	Scratches are not removable. Tiny
abrasions on		improperly.			scratches will become less visible in time
cooktop surface					as a result of cleaning.
		Cookware with rough bottoms		•	To avoid scratches, use the recommended
		were used on the cooktop or			cleaning procedures. Make sure bottoms
		there were coarse particles (eg.			of cookware are clean before use, and use
		salt or sand) present between the			cookware with smooth bottoms.
		cookware and the surface of the
		cooktop.
		Cookware has been slid across the
		cooktop surface.
Brown streaks or		Boilovers have been cooked onto		•	Use the blade scraper to remove soil.
specks		the surface.		•	See the section on care and cleaning of
					the glass cooktop on page 51.
Areas of		Mineral deposits from water and		•	Remove using a ceramic-glass cooktop
discoloration with		food have been left on the surface			cleaning cream.
metallic sheen		of the cooktop.		•	Use cookware with clean, dry bottoms.
The oven will not		The oven temperature is too high		•	Allow the range to cool and reset the
self-clean.		to set a self-clean operation.			controls.
		The oven controls have been set		•	See the section on self-cleaning on page
		incorrectly.			46.
		A self-cleaning cycle cannot be started if the oven lockout feature has been
		activated or if a radiant surface element is on.
“Crackling” or		This is the sound of the metal		•	This is normal.
“popping” sound		heating and cooling during
		both the cooking and cleaning
		functions.
Excessive smoking		There is excessive soiling in the		•	Press the CLEAR/OFF pad. Open the
during a self-		oven.			windows to rid the room of smoke. Wait
cleaning cycle					until the self-cleaning cycle is cancelled.
					Wipe up the excessive soil and reset the
					oven for self-cleaning.
The oven door will		The oven is too hot.		•	Allow the oven to cool.
not open after a
self-cleaning cycle.

58_ Troubleshooting

FE-R500_XAC DG68-00295A.indb 58

2010-02-18 �� 11:33:34