Samsung DG68-00295A Oven not clean after, Steam from the vent, Burning or oily odor, Vent, Drags

	PROBLEM		POSSIBLE CAUSE			SOLUTION
Oven not clean after		The oven controls were not set		•	See the section on self-cleaning on page
a self-cleaning cycle		correctly.			46.
		The oven was heavily soiled.		•	Wipe up heavy spillovers before starting
					the self-cleaning cycle. Heavily soiled
					ovens may need to self-clean again or for
					a longer period of time.
Steam from the vent		When using the convection		•	This is normal.
		feature, it is normal to see steam
		coming out of the oven vent.
		As the number of racks or amount
		of food being cooked increases,
		the amount of visible steam will
		increase.
Burning or oily odor		This is normal in a new oven and		•	To speed the process, set a self-cleaning
emitting from the		will disappear in time.			cycle for a minimum of 3 hours.
vent				•	See the section on self-cleaning on page
					46.
Strong odor		An odor from the insulation around		•	This is temporary.
		the inside of the oven is normal
		for the first few times the oven is
		used.
Fan noise		A convection fan may automatically		•	This is normal.
		turn on and off.
Oven racks are		The shiny, silver-colored racks		•	Apply a small amount of vegetable oil to
difficult to slide.		were cleaned in a self-cleaning			a paper towel and wipe the edges of the
		cycle.			oven racks with the paper towel.
Display goes blank.		A fuse in your home may be blown		•	Replace the fuse or reset the circuit
		or the circuit breaker tripped.			breaker.
Display flashes.		There was a power failure.		•	Reset the clock.
Drawer does not		The drawer is out of alignment.		•	Fully extend the drawer and push it all the
slide smoothly or					way in. See the page 54.
drags.
		The drawer is over-loaded or the		•	Reduce weight. Redistribute drawer
		load is unbalanced.			contents.
Warming drawer will		A fuse in your home may be blown		•	Replace the fuse or reset the circuit
not work.		or the circuit breaker tripped.			breaker.
		The controls are not set correctly.		•	See the chapter on using the warming
					drawer on page 24.
Excessive		There is liquid present in the		•	Remove the liquid.
condensation in the		drawer.
drawer
		Uncovered foods.		•	Cover food with a lid or aluminum foil.
		The temperature is set too high.		•	Adjust the temperature to a lower setting.
Food dries out in		Moisture is escaping.		•	Cover food with a lid or aluminum foil.
the warming drawer.
		The drawer is not fully closed.		•	Push the drawer in until the latch engages.

06 TROUBLESHOOTING

Troubleshooting _59

FE-R500_XAC DG68-00295A.indb 59

2010-02-18 �� 11:33:34