Solve problems

Your correspondent cannot reach you

Be sure that your phone is switched on. ([] pressed for more than one second.)

Be sure that you are accessing the correct cellular network.

Be sure that you have not set an incoming call barring option.

Your correspondent cannot hear you speaking

Be sure that you have switched on the microphone.

Be sure that you are holding the phone close enough to your mouth. The microphone is located at the bottom of the phone.

The phone starts beeping and “Low battery” flashes on the display

Your battery is insufficiently charged. Recharge the battery.

The audio quality of the call is poor

Check the signal strength indicator on the display ( ). The number of bars indicates the signal

Try moving the phone slightly or moving closer to a window if you are in a building.

No number is dialled when you re-call a Phonebook entry

Use the Contacts list feature to ensure the number has been stored correctly.

Re-store the number, if necessary.

The battery doesn't charge properly or the phone sometimes turns itself off

Wipe the charging contacts both on the phone and on the battery with a clean soft cloth.

If the above guidelines do not help you to solve the problem, take note of:

The model and serial numbers of your phone

Your warranty details

A clear description of the problem

Then contact your local dealer or Samsung after-sales service.

90

strength from strong () to weak ().

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Samsung GH68-06997A manual Your correspondent cannot reach you, Your correspondent cannot hear you speaking