Self Help

A self-help application for diagnostics is provided on this handset. This solution allows your carrier to efficiently solve subscriber service issues from a T-Mobile portal. To use this feature:

From the Idle menu, dial 611 then press from the handset to diagnose.

Self Help software immediately captures the call and displays a menu screen that displays frequently asked questions, troubleshooting and other tips and tricks.

Using this portable, you can automatically configure your handset, using step-by-step instructions. You can also make account inquiries and pay bills.

Note: For more information, please contact T-Mobile customer service.

Changing Your Settings

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Samsung GH68-22878A user manual Self Help