Calls are being dropped

Your phone displays "Service unavailable" or "Network error"

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your phone is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

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Samsung GT-E2121B user manual Your phone displays Service unavailable or Network error, Calls are being dropped

Contents

GT-E2121B Instructional icons Using this manual Copyright information Contents Troubleshooting Safety and usage information Phone layout Introducing your mobile phone Keypad lock key Icon Definition Icons Assembling and preparing your mobile phone Install the SIM card and battery Insert a memory card optional Charge the batteryPage Turn your phone on or off Access menus Customise your phone Menu mode, select Settings → Phone → ShortcutsTo set the sound profile Edit Use basic call functions To use the speakerphone featureTo make a call To answer a call To use the headset Send and view messagesTo send a text or multimedia message Menu mode, select Messages → Create message → Message T9 mode To change the text input modeSend an email Enter text Number mode ABC modeSymbol mode To view text or multimedia messages Add and find contacts To view an emailTo add a new contact To find a contact Use basic camera functionsMenu mode, select Contacts → Contact list To capture photos To capture videos Listen to musicTo view videos To listen to the FM radio Control the FM radio using the following keys To listen to music files To browse web pages Browse the webTo bookmark your favourite web pages Press Options → Add bookmark To view and dial missed calls Use advanced call functionsTo call a recently dialled number To hold a call or retrieve a held call To answer a second call To dial a second call To call a contact from the phonebook To call an international numberTo reject a call Select Reject list Press Options → Create Use advanced phonebook functions To create your namecardTo create a group of contacts Use advanced camera functions Use advanced messaging functionsTo create a text template To insert text templates in new messages Option Function To use camera options To customise camera settings Menu mode, select Settings → PC connections → Mass storage Use advanced music functionsTo copy music files to a memory card Press Options → Settings To customise your music player settingsTo create a playlist Press Options → Create playlist To record songs from the FM radio To set up your favourite station listStop Press Options → Add to Favourites To turn on the Bluetooth wireless feature Use the Bluetooth wireless feature To find and pair with other Bluetooth-enabled devices Menu mode, select Applications → BluetoothTo send data using the Bluetooth wireless feature Activate and send an SOS message To receive data using the Bluetooth wireless featureTo activate the SOS message → SOS messages → Sending options Record and play voice memos Make fake callsTo record a voice memo Menu mode, select Applications → Voice recorder Create a world clock Use Java-powered games and applicationsTo play a voice memo Menu mode, select Applications → Games and more Set and use alarms To set a new alarmTo stop an alarm To deactivate an alarm Set a countdown timerUse the calculator Convert currencies or measurements Use the stopwatch Create a text memoMenu mode, select Applications → Stopwatch To change the calendar view Manage your calendarTo create an event Menu mode, select Applications → Calendar Activate the torch light Troubleshooting Calls are being dropped Your phone displays Service unavailable or Network errorOutgoing calls are not connected Incoming calls are not connected Phone beeps and the battery icon flashes When dialling from contacts, the call is not connectedOthers cannot hear you speaking on a call Audio quality is poor Battery does not charge properly or the phone turns off Error messages appear when launching the cameraYour phone is hot to the touch Error messages appear when opening music files Error messages appear when launching the FM radio Another Bluetooth device is not located Keep your phone away from small children and pets Safety and usage information Handle and dispose of batteries and chargers with care Install mobile phones and equipment with caution Avoid interference with pacemakers Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Use only Samsung-approved accessories Follow all safety warnings and regulationsDo not use the phone if the screen is cracked or broken Drive safely at all times Protect the phone and batteries from damage Turn off the phone near medical equipment Handle your phone carefully and sensibly Use your phone in the normal position Avoid interference with other electronic devices Allow only qualified personnel to service your phone Ensure maximum battery and charger lifeHandle SIM cards or memory cards with care Specific Absorption Rate SAR certification information Ensure access to emergency services Correct disposal of this product Disclaimer Correct disposal of batteries in this productPage Page GSM Mobile Phone GT-E2121B Declaration of Conformity R&TTE Code No.GH68-28129A