Touch screen responds slowly or improperly | Samsung GT-I5801DKAXXV

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Center.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings → Privacy → Factory data reset → Reset phone

→Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting 127

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Samsung GT-I5801DKAXXV, GT-I5801PWAXEV Touch screen responds slowly or improperly, Your device freezes or has fatal errors

Contents

GT-I5801 Read me first Using this manual Instructional icons Represents the Power keyPlease keep this manual for future reference Trademarks CopyrightCopyright 2011 Samsung Electronics DivX Certified to play DivX video up to Contents Web Communication Personal informationEntertainment Tools Connectivity Troubleshooting SettingsSafety precautions Unpack Assembling To install the SIM or Usim card and battery Install the SIM or Usim card and batteryOff to turn it off Charge the battery Multifunction jack By misuse is not covered by the warranty›› Charge with the travel adapter Device On a PC Insert a memory card optional›› Charge with the PC data cable Before charging, ensure that your PC is turned on Facing up Remove the back coverLocks in place ›› Format the memory card ›› Remove the memory card Small projection Attach a hand strap optional ›› Device layout Getting startedTurn your device on and off Get to know your device ››Keys Icon Definition ››Indicator iconsBluetooth headset connected Your region or service provider GPS activated Battery power level Silent mode activatedFlight mode activated Error occurred or caution required Use the touch screen Press → Add Lock or unlock the touch screen and keysGet to know the idle screen ›› Add items to the idle screen ›› Remove items from the idle screen ›› Move items on the idle screen›› Use the shortcuts panel Application list Access applicationsTo access your device’s applications Idle mode, press → Edit ›› Organize applications Customize your device ›› Change your ringtone ›› Switch to the silent mode›› Activate animation for switching Windows ›› Adjust the brightness of the display → Pattern ›› Set a screen lock ›› Lock your SIM or Usim card Tracker ›› Activate the mobile tracker Enter text ›› Enter text using the Swype keyboard›› Change the keyboard type On the screen ›› Enter text using the Samsung keypadRepeat steps 1-4 to compl ete your text Select and select a text input method ›› Enter text using the DioPen Chinese IME keyboard Getting started Want appears Mode FunctionPinyins or write pinyins Pinyin Select a pinyin ›› Copy and paste text Download applications from Android Market ›› Uninstall an application ›› Install an applicationDownload files from the web Internet ›› Set up a server accountSettings → Accounts and sync Synchronize data ›› Activate automatic sync Search for information with Google Search›› Synchronize data manually Phone → Keypad CommunicationCalling ›› Make and answer a call Tap and hold 0 to insert the + character ›› Use the headset To end a call, press the headset button ›› Use options during a call ›› View and dial missed calls ›› Use additional featuresSelect Auto reject list Select a condition → Enable FDNSelect Enable Forwarding Phone → Logs ›› View call logsSelect a call type to restrict You can view logs of your calls filtered by their types ›› Send a text message Messaging›› Send a multimedia message Messaging ›› View a text or multimedia message To copy text from the message, press → Copy message text ›› Listen to voice mail messagesTo forward the message to other people, press → Forward → Lock message Press → Compose Google Mail›› Send an email message Select OK to continue Select Go to labels ›› View email messages›› Organize email by labels → Reply all Company email accounts ›› Set up an email accountEnter your email address and password Activated → an email account ›› View an email message→ an email account Select a folder Press → Add friend Talk›› Add friends to your friend list At a glance Chats Social Hub›› Start a chat Smiley Camera EntertainmentCamera ›› Capture a photo Number of photos you can take according to available memory View Select ›› Capture a series of photos→ Continuous → Smile shot ›› Capture a photo in Smile shot mode›› Capture a panoramic photo → Panorama Guide Select To take the second photo ›› Capture a combined photo→ Add me Guide for the next photo ›› Capture a photo of action ›› Customize camera settings→ Action shot ›› Capture a video Storage location Change the recording mode for Number Function Check the camcorder status and settings Video Player ›› Customize camcorder settings Rotateview. the device counter-clockwise to landscape Gallery Gallery›› Supported file formats ›› View a photo ›› Share images or videos ›› Play a video Music Player Music Player›› Add music files to your device ›› Play music Control playback with the following keys Open the current playlist Adjust the volumeOr tapping the bar ›› Create a playlist ›› Customize music player settings›› Add songs to the quick list ›› Listen to the FM radio FM RadioRadio Number Function Control the FM radio with the following keys Scroll to the radio station you want ›› Save a radio station automaticallySelect Scan → a scanning option Select to turn on the FM radio → Settings ›› Customize FM radio settings Select Save to add the contact to memory Contacts›› Create a contact Contacts Press → More → Speed dial ›› Find a contact›› Set a speed dial number ›› Create your namecard Contacts → Groups Accounts›› Create a group of contacts ›› Copy contacts ›› View the communication log ›› Import or export contacts›› View the social network activities Calendar Calendar›› Create an event ›› View events Memo ››Stop an event alarm›› Create a memo Recorder Voice Recorder›› View memos ›› Record a voice memo A playlist, select a voice memo to play ›› Play a voice memo Select Go WebInternet ›› Browse web pages To view the web page details, press → More → Page info To open a new window, press → New windowTo bookmark the current web page, press → Add bookmark → Find on To view the download history, press → More → Downloads ›› Bookmark your favourite web pagesSelect → Bookmarks Select → Most visited or History Select a web page to access›› Open multiple pages ›› Add an RSS feed address Market Samsung Apps Maps LayarPoor weather Maps Settings → Location and securityGoogle Maps ›› Search for a specific location On map LatitudeLatitude Navigation Places YouTube Google SearchMethods Tap and hold a video ›› Watch videos›› Share videos YouTube ›› Upload videos Daily briefingBriefing Feature BluetoothConnectivity ›› Send data using the Bluetooth wireless feature ›› Find and pair with other Bluetooth- enabled devices›› Receive data using the Bluetooth wireless feature Data from the device if necessary Wi-Fi›› Activate the Wlan feature Wireless feature and select OK if necessary ›› Find and connect to a Wlan AllShare›› Add a Wlan manually ›› Play your files on another DLNA- enabled device ›› Customize Dlna settings for sharing Media filesAllShare My phone ›› Play others files on your device›› Play files from one device to the other device Select Play file from server on my phone Mobile AP Samsung Kies USB tetheringPC connections ›› Connect with Samsung Kies Copy data and files ›› Synchronize with Windows Media PlayerMedia player Mass storage Press the Home key to return to Idle mode›› Connect as a mass storage device Insert a memory card into the device Calculator ToolsClock → World clock ›› Stop an alarm›› Delete an alarm ›› Create a world clock Zone ›› Use the count-down timer→ Timer ›› Use the stopwatch Manager My FilesTask Manager Files ›› Create a new document ThinkFree OfficeThinkFree Office → More → Preferences ›› View and edit a document on your device›› Manage documents online Mode Dialler Voice Dialler›› Call a contact by voice dialing ›› Open an application Write and go Voice Search Access the Settings menu SettingsWireless and network ›› Mobile networks ›› USB settings›› VPN settings ›› Tethering ›› Voice call Call settingsCustomize the settings for calling features ›› All calls ›› Voicemail Change the settings for various sounds on your deviceSound ›› Fixed Dialing Numbers Location and security Display Help Access help information for the mobile tracker feature Set up SIM card lock Development Applications Privacy Accounts and syncSD card and phone storage ›› Select input method SearchLocale and text ›› Select locale ›› DioPen Chinese IME Enable tip indicator Activate the indicator for quick help Tutorial Learn how to enter text with the Samsung keypad Pen thickness Select a pen thickness for Handwriting mode›› Samsung keypad ›› Text-to-speech settings ›› Voice recognition settingsVoice input and output About phone AccessibilityChange the settings for accessibility features Date and time Your device displays Service unavailable or Network error Troubleshooting → Erase everything Your device freezes or has fatal errorsTouch screen responds slowly or improperly Calls are being dropped Others cannot hear you speaking on a call When dialing from contacts, the call is not connectedOutgoing calls are not connected Incoming calls are not connected Error messages appear when launching the camera Battery does not charge properly or the device turns offYour device is hot if touched Error messages appear when opening music files Error messages appear when launching the FM radio Another Bluetooth device is not located Handle and dispose of batteries and chargers with care Safety precautions Turn off your device where prohibited Turn off your device when in an aircraft Keep your device dry Proper care and use of your mobile device Ensure maximum battery and charger life Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Install mobile devices and equipment with caution Correct disposal of batteries in this product Correct disposal of this product Disclaimer To install Kies PC Sync