Your device freezes or has fatal errors

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold [] for 13-15 seconds. The device will power off forcefully.

If this does not solve the problem, perform a factory data reset. In Menu mode, select Settings → about → reset your phone → yes → yes.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

GT-I8350HKAXSK, GT-I8350HKACRO, GT-I8350HKAPHE, GT-I8350HKAWIN, GT-I8350HKASER specifications

The Samsung GT-I8350, often recognized by its various model numbers including GT-I8350HKAXEC, GT-I8350HKAFOP, and GT-I8350HKAPHE, is a notable entry in the world of smartphones, particularly from Samsung's extensive portfolio. This device is primarily aimed at consumers seeking a reliable smartphone experience without delving into the premium price range.

One of the standout features of the GT-I8350 is its design. Boasting a sleek and compact structure, it feels comfortable in the hand, making it an ideal choice for users who engage in prolonged use. The display measures approximately 4 inches, featuring a Super AMOLED technology that enhances brightness and color richness, ensuring that photos, videos, and applications are vibrant and engaging.

In terms of performance, the GT-I8350 is powered by a capable dual-core processor, which provides sufficient speed for everyday tasks such as browsing, social media usage, and light gaming. With its user-friendly interface, based on an older version of Samsung’s TouchWiz and Android, users can enjoy a straightforward operation. While it may not be equipped with the latest software updates, its functionality remains solid for basic needs.

The camera capabilities are also noteworthy. The GT-I8350 is outfitted with a 5-megapixel rear camera that can capture decent quality images in good lighting conditions. It also includes features like LED flash and autofocus, allowing users to take clear photos without much hassle. However, it lacks a front-facing camera, limiting options for selfies and video calls.

Regarding connectivity, the phone supports a variety of networks including 3G, ensuring users can stay connected whether they're browsing the web or using apps. It also includes Wi-Fi support, Bluetooth capabilities, and GPS functionality, which are essential for modern-day smartphone usage.

Battery life in the GT-I8350 is commendable, featuring a robust battery that can easily last a full day with average use. This aspect makes it practical for users who are often away from chargers.

In conclusion, the Samsung GT-I8350HKAXEC, GT-I8350HKAFOP, and GT-I8350HKAPHE offer a collection of features that cater to the everyday user seeking fundamental smartphone capabilities. Its design, performance, camera quality, and connectivity make it a suitable choice for budget-conscious consumers looking to balance cost with essential smartphone functionality.