Your device freezes or has fatal errors

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reset the device to regain functionality. If your device is still responsive and an application is frozen, close the application with the task manager. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds.

If this problem persists, perform a factory data reset. In the application list, select Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

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GT-I9300RWDXXV, GT-I9300MBDXXV, GT-I9300ZKAXSG, GT-I9300GREAFR, GT-I9300RWDTHR specifications

The Samsung GT-I9300 series, also known as the Galaxy S3, was released in 2012 and quickly became a hallmark of innovation in the smartphone market. Among the models identified—GT-I9300RWXJED, GT-I9300ZIDTHR, GT-I9300RWXXSG, GT-I9300MBXXSG, and GT-I9300MBDAFR—each variant shares core features while catering to different regional markets.

One of the standout characteristics of the Galaxy S3 is its impressive display. The device sports a 4.8-inch Super AMOLED screen with a resolution of 720 x 1280 pixels, delivering vibrant colors and deep contrast ratios. This display technology enhances the viewing experience whether one is watching videos or scrolling through photos. The sleek design, featuring a plastic body with a curved back, made it both lightweight and easy to hold.

Under the hood, the Galaxy S3 is powered by powerful processors—either the Exynos 4412 or Qualcomm Snapdragon S4, depending on the model. These chipsets, coupled with 1GB of RAM, provide users with the performance needed for multitasking, smoother graphics, and more efficient energy consumption. The device comes with internal storage options ranging from 16GB to 64GB, expandable via microSD, offering ample space for apps, media, and documents.

Another key feature of the Galaxy S3 is its camera. It boasts an 8-megapixel rear camera and a 1.9-megapixel front camera, capable of capturing high-quality images and 1080p video. The camera is equipped with features like autofocus, LED flash, and burst shooting, making it appealing for photography enthusiasts.

From a technological perspective, the Galaxy S3 also showcases advanced features for its time. It introduced Smart Stay, which uses the front camera to keep the screen on while the user is looking at it, and S Voice, Samsung's voice recognition software. Furthermore, it runs on Android 4.0 Ice Cream Sandwich, which can be updated to later versions, providing users access to the latest apps and functionalities.

The device supports 2G, 3G, and 4G LTE modes, depending on the variant, ensuring compatibility with various networks. With its robust design and feature-rich specifications, the Samsung GT-I9300 series set a high benchmark for future smartphones, making it a memorable entry in the competitive world of mobile technology.