The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reset the device to regain functionality. If your device is still responsive and an application is frozen, close the application with the task manager. If your device is frozen and unresponsive, press and hold the Power key for 8-10 seconds.

If this problem persists, perform a factory data reset. In the application list, select Settings Privacy Factory data reset Reset phone Delete all.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

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Samsung GT-S5302ZKAXEZ, GT-S5302ZWAAFR, GT-S5302ZWAKSA, GT-S5302ZKAEGY manual Your device freezes or has fatal errors

GT-S5302ZWAETL, GT2S5302ZKAETL, GT-S5302ZWAJED, GT-S5302ZWAORX, GT2S5302ZKAXEZ specifications

The Samsung GT-S5302, commonly known as the Galaxy Young, is a compact smartphone that showcases an array of features catering to users seeking an affordable yet functional device. This device comes in various model numbers such as GT-S5302ZKAKSA, GT-S5302ZKAJED, GT-S5302ZWAKSA, GT-S5302ZWAPAK, and GT-S5302ZKAEGY, indicating its diverse regional availability and builds.

At its core, the Galaxy Young is powered by a 1 GHz single-core processor, allowing sufficient speed for everyday tasks. The device operates on Android 4.1 Jelly Bean, a user-friendly platform that offers a smooth interface and access to thousands of applications via the Google Play Store. Although it may not support the latest apps due to its older operating system, it still fulfills the basic smartphone needs of browsing, social networking, and entertainment.

The display of the GT-S5302 features a 3.27-inch TFT touchscreen with a resolution of 480 x 320 pixels. This size strikes a balance between portability and usability, making it easy to carry while providing a clear visual experience for reading and viewing media. The device is equipped with a modest 3-megapixel rear camera, allowing users to capture photographs and videos, albeit with limited capabilities compared to more advanced smartphones.

In terms of connectivity, the Galaxy Young supports 2G and 3G networks, along with Wi-Fi, Bluetooth 4.0, and GPS. This ensures that users can stay connected and navigate effectively. It also comes with a Dual-SIM option, making it particularly appealing for those looking to separate personal and work numbers on a single device.

The phone is fitted with a 1300 mAh removable battery, providing adequate power for day-to-day use. With its lightweight design and compact size, users can easily use the Galaxy Young without feeling weighed down.

Overall, the Samsung GT-S5302 series is a reliable choice for first-time smartphone users or those seeking a budget-friendly option. With its essential features, durable build, and user-oriented design, it successfully embodies the essence of Samsung's commitment to delivering accessible technology for a wide range of consumers.