Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

• Overall operations/Easy Handycam/

 

Remote Commander..............................

78

• Batteries/Power sources ........................

79

• LCD screen/viewfinder .........................

79

• Cassette tapes/“Memory Stick Duo”.....

80

• Recording ..............................................

81

• Playback ................................................

83

• Playing back on TV...............................

84

• Dubbing/Editing/Connecting to other

 

devices...................................................

84

• Connecting to a computer .....................

85

• Functions that cannot be used together

 

...............................................................

85

Overall operations/Easy Handycam/Remote CommanderThe power does not turn on.

•Attach a charged battery pack to the camcorder (p. 13).

•Use the AC Adaptor to connect to a wall outlet (wall socket) (p. 13).

The camcorder does not operate even when the power is set to on.

•Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute.

•Press the RESET button (p. 104) using a sharp-pointed object (If you press the RESET button, all settings are reset, except Personal Menu items).

Buttons do not work.

•During Easy Handycam operation, not all buttons are functional (p. 22).

Settings change during Easy Handycam operation.

•During Easy Handycam operation, the settings of the functions that are not displayed on the screen return to their defaults (p. 22, 40).

The menu item settings have changed unexpectedly.

•The following settings return to the default settings automatically when you set the POWER switch to OFF (CHG) for more than 12 hours.

–backlight

–[SCENE SELECT]

–[SPOT MTR·FCS]

–[SPOT METER]

–[EXPOSURE]

–[WHITE BAL.]

–[SHUTTR SPEED]

–[SPOT FOCUS]

–[FOCUS]

–[ AUDIO MIX] of [DV SET]

–[MIC LEVEL]

The camcorder gets warm.

•The camcorder may get warmer while you use it. This is not a malfunction.

The supplied Remote Commander does not function.

•Set [REMOTE CTRL] to [ON] (p. 60).

•Remove any obstructions between the Remote Commander and the remote sensor.

•Keep strong light sources, such as sunlight or overhead lighting, away from the remote sensor, otherwise the Remote Commander may not function properly.

•Insert a fresh battery in the compartment with its +/– terminals matching those of the compartment (p. 106).

78