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Troubleshooting
Adjusting the image during recording
Symptom Explanation/Solution
Focus does not adjust automatically.
• Set Focus to Auto. page 58
• The recording conditions are not suitable for auto focus.
Adjust the focus manually. page 58
• The lens is dusty on the surface. Clean the lens and check the focus.
• You are recording in a dark place. Increase the brightness.
The image appears too bright or flickering, or
changes in color.
• This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. Cancel
iSCENE to minimize these phenomena. page 52
Playback on your camcorder
Symptom Explanation/Solution
The video does not play back.
• Press the [MODE] button to set the video playback mode.
• Image files recorded on another camcorder may not play back on your camcorder.
• Check out memory card compatibility. page 31
The Skip or Search function does not work properly. • If the temperature inside the camcorder is too high, it cannot function properly.
Turn the camcorder off, wait for a few moments, and then turn it on again.
Playback is interrupted unexpectedly. • Check if the power adaptor or battery is properly connected and stable.
You cannot hear sound when playing back a Time
Lapse recording. • The Time Lapse REC function does not record sound.
Photos stored on a storage media do not appear in
the actual size. • Photos recorded on other devices may not appear at their actual size. This is not an error.
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image or hear the sound on the
connected device.
• Connect the audio line of the Audio/Video cable jack to your camcorder and the connected device (TV,
DVD recorder, etc). (Red color- right, White color- left)
• The Audio/Video cable jack or micro HDMI cable jack is not connected properly. Make sure that the
Audio/Video cable jack or micro HDMI cable jack is connected to the proper jack. page 82
You cannot dub correctly using the HDMI cable. • You cannot dub images using the HDMI cable.