Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

Symptom

 

Explanation/Solution

 

• The battery may not be installed in your camcorder. Insert the battery into the camcorder.

 

The camcorder does not turn on.

•

The inserted battery may be discharged.

 

Charge the battery or replace it with a charged one.

 

 

 

• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.

 

• Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the camcorder

The power turns off automatically.

 

is automatically turned off (“Auto Power Off”). To disable this option, change the setting of “Auto

 

Power Off” to “Off.” page 82

 

 

 

• The battery is almost exhausted. Charge the battery or replace it with a charged one.

Power cannot be turned off.

• Remove the battery or unplug the AC power adaptor, and connect the power supply to the

 

camcorder again before turning it on.

 

 

 

• The temperature is too low.

The battery discharges quickly.

•

The battery is not fully charged. Charge the battery again.

 

• The battery has reached the end of its lifespan and cannot be recharged. Use another battery.

106

Display

Symptom

 

 

Explanation/Solution

The TV screen or LCD display has

 

•

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa.

 

distorted images or has stripes at the

 

top/bottom or on the left/right.

 

 

For more details, see the display specification. page 90

 

 

 

Unknown image appears on the LCD

 

•

The camcorder is in Demo mode. If you do not want to see Demo images, change “Demo” to “Off.”

screen.

 

 

page 87

 

 

 

 

Unknown indicator appears on the

 

•

A warning indicator or message appears on the screen. pages 101~105

screen.

 

 

 

 

 

 

 

 

An afterimage remains on the LCD

 

•

This occurs if you disconnect the AC power adaptor or remove the battery before turning the

screen.

 

 

power off.

The image on the LCD screen looks

 

•

Ambient light is too bright.

dark.

 

 

 

 

Page 109 Page 111
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Samsung HMX-H305BN/HMX-H305SN/HMX-H305RN/HMX-H305UN user manual Symptoms and Solutions, Power, Display
Page 109 Page 111

HMX-H305BN/HMX-H305SN/HMX-H305RN/HMX-H305UN, HMX-H320BN/HMX-H320SN/HMX-H320RN/HMX-H320UN, HMX-H304BN/HMX-H304SN/HMX-H304RN/HMX-H304UN, HMX-H303BN/HMX-H303SN/HMX-H303RN/HMX-H303UN, HMX-H300BN/HMX-H300SN/HMX-H300RN/HMX-H300UN specifications

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