110

 

 

 

Troubleshooting

 

 

 

 

Connecting to a computer

 

 

 

Symptom

 

Explanation/Solution

Your computer does not recognize

 

Disconnect the USB cable from the computer and camcorder, restart the computer, and then

 

your camcorder.

 

 

connect the USB cable again correctly.

 

 

 

 

 

• We cannot guarantee the functionality of third party software. For best performance please use

 

 

 

Samsung’s built in Intelli-Studio software.

 

 

• You need a video codec to play the file recorded on your camcorder. Install the software provided

 

 

 

with your camcorder. page 94

Cannot play a video file properly on

 

Make sure you insert the connector in the correct direction, and connect the USB cable to the USB

a PC.

 

 

jack on your camcorder firmly.

 

 

• Disconnect the cable from the computer and camcorder, restart the computer, and then connect

 

 

 

the cable again properly.

 

 

• To play back an HD video file, you need a computer with better specifications.

 

 

 

Use a computer with the recommended specifications. page 94

 

 

 

 

Intelli-studio does not function

 

Exit the Intelli-studio application, and restart the Windows computer.

properly.

 

 

 

 

 

 

 

 

Intelli-studio does not start.

 

Set “PC Software” to “On” in the Settings menu or install Intelli-studio on the computer.

 

 

pages 83,95

 

 

 

 

 

 

Your computer is not playing

 

• Video playback or sound may stop temporarily depending on your computer. The video or sound

 

 

copied to your computer is not affected.

videos, images, or sound located

 

If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the

on your camcorder properly.

 

 

image or sound may not play correctly. Images, video, and sound copied from the camcorder to

 

 

 

your computer are not affected.

 

 

 

 

 

• Check the system requirements to play a video.

The playback screen is paused or

 

• Shut down all other applications currently running on the computer.

 

• If you play a video on your camcorder when it is connected to a computer, the video may not play

distorted.

 

 

 

smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and

 

 

 

 

 

 

then play it back.

 

 

 

 

Page 114
Image 114
Samsung HMX-H320BN/HMX-H320SN/HMX-H320RN/HMX-H320UN user manual 110, Connecting to a computer

HMX-H305BN/HMX-H305SN/HMX-H305RN/HMX-H305UN, HMX-H320BN/HMX-H320SN/HMX-H320RN/HMX-H320UN, HMX-H304BN/HMX-H304SN/HMX-H304RN/HMX-H304UN, HMX-H303BN/HMX-H303SN/HMX-H303RN/HMX-H303UN, HMX-H300BN/HMX-H300SN/HMX-H300RN/HMX-H300UN specifications

The Samsung HMX series, including models such as HMX-H300BN, HMX-H300SN, HMX-H300RN, HMX-H300UN, HMX-H303BN, HMX-H303SN, HMX-H303RN, HMX-H303UN, HMX-H304BN, HMX-H304SN, HMX-H304RN, HMX-H304UN, HMX-H320BN, HMX-H320SN, HMX-H320RN, HMX-H320UN, HMX-H305BN, HMX-H305SN, HMX-H305RN, HMX-H305UN, represents a line of compact and user-friendly camcorders known for their exceptional video quality and ease of use.

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