warning indicators and messages

TROUBLESHOOTING

Before contacting a Samsung authorized service center, perform the following simple checks. They may save you time and the expense of an unnecessary call.

 

 

Power

 

 

 

 

 

 

 

 

 

Symptom

Explanation/Solution

 

 

 

The battery pack may not be installed in your camcorder. Insert a battery pack to

 

 

 

 

the camcorder.

 

 

The camcorder does not turn on.

The inserted battery pack may be discharged.

 

 

 

 

Charge the battery pack or replace it with a charged one.

 

 

 

If you use the AC power adaptor, make sure it is properly connected to a wall outlet.

 

 

 

Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes,

 

 

The power turns off automatically.

 

the camcorder automatically turns off (“Auto Power Off”). To disable this option,

 

 

 

change the setting of “Auto Power Off” to “Off.” page 100

 

 

 

 

 

 

The battery pack is almost exhausted. Charge the battery pack or replace it with a charged one.

 

 

Power cannot be turned off.

Remove the battery pack or unplug AC power adaptor, and connect the power

 

 

 

supply to the camcorder again before turning it on.

 

 

 

 

 

 

 

The temperature is too low.

 

 

The battery pack discharges quickly.

The battery pack is not fully charged. Charge the battery pack again.

 

 

 

The battery pack reached its lifespan and cannot be recharged. Use another battery pack.

 

Storage Media

 

 

 

 

 

 

 

 

 

Symptom

Explanation/Solution

 

 

 

Insert a memory card into your camcorder properly. page 35

 

 

Memory card functions do not work.

If you use a memory card formatted on a computer, format it again directly on your

 

 

 

 

camcorder.

page 98

 

 

 

Release the lock on the write-protect tab of the memory card (SDHC/SD memory

 

 

Image cannot be moved or deleted.

 

card), if any.

page 36

 

 

You cannot move or delete the protected images. Release the protection of the

 

 

 

 

 

 

 

image on the device. page 112

 

 

 

Release the lock on the write-protect tab of the memory card (SDHC/SD memory

 

 

You cannot format the memory card.

 

card), if any.

page 36

 

 

 

The memory card is not supported on your camcorder or has some problems.

 

 

 

The file may be corrupted.

 

 

The data file name is not indicated

The file format is not supported by your camcorder.

 

 

correctly.

The file name is displayed correctly only if the directory structure complies with the

 

 

 

 

international standard.

 

Display

 

 

 

 

 

 

 

 

 

Symptom

Explanation/Solution

 

 

The TV screen or LCD display has

Can occur if you are recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or

 

 

distorted images or has stripes at the

 

 

top/ bottom or on the left/right.

 

vice versa. For more details, see the display specification. page 121

 

 

Unknown image appears on the LCD

The camcorder is in Demo mode. If you do not want to see the Demo image,

 

 

screen.

 

change the setting “Demo” to “Off.” page 104

 

 

Unknown indicator appears on the

A warning indicator or message appears on the screen. pages 131~133

 

 

screen.

 

 

 

 

 

 

 

The afterimage remains on the LCD

This occurs if you disconnect the AC power adaptor or remove the battery pack

134

 

screen.

 

before turning the power off.

 

The image on the LCD screen looks

Ambient light too bright. Adjust the brightness and angle of the LCD screen.

 

 

dark.

Use LCD enhancer function.

Page 138
Image 138
Samsung HMX-M20SN user manual Power, 134

HMX-M20SN specifications

The Samsung HMX-M20SN is a compact, high-definition camcorder designed for both amateur videographers and professionals seeking portability without compromising on quality. This versatile camcorder boasts a sleek design, lightweight body, and a range of features that cater to various recording needs.

One of the standout features of the HMX-M20SN is its capability to record in Full HD at 1080p with a frame rate of 30 frames per second. This ensures that videos are crystal clear with vibrant colors and sharp details. The camcorder incorporates a 1/2.3-inch CMOS sensor, which enhances image quality and provides excellent low-light performance, making it suitable for recording in various environments.

The Samsung HMX-M20SN is equipped with a powerful zoom lens with a 20x optical zoom, enabling users to capture distant subjects with remarkable clarity. This feature is particularly advantageous for nature recording, sports events, and any scenario requiring a close-up view of the action.

In addition to its impressive optical capabilities, the HMX-M20SN features digital image stabilization technology, which helps to minimize the impact of camera shake during handheld shooting. This results in smoother video playback and a more professional look, even when filming on the move.

The camcorder also comes with a built-in 32GB internal memory, allowing for significant recording time without the need for an external memory card. Users can easily expand their storage capacity with SD/SDHC card compatibility, providing flexibility for longer shoots. The intuitive user interface and touch-sensitive LCD screen of 2.7 inches make it easy to navigate through settings and playback recorded videos.

Another highlight is the camcorder's Smart Auto feature, which intelligently analyzes scenes and optimizes video settings automatically. This functionality allows users to focus on capturing moments rather than worrying about technical adjustments.

With its impressive recording capabilities, user-friendly features, and reliable performance, the Samsung HMX-M20SN is an excellent choice for those looking to document life’s moments in high definition. Whether it's for personal use or professional projects, this camcorder ensures memorable videos are just a click away.