Samsung HMX-R10SP, HMX-R10BP user manual 143

troubleshooting

Symptom	Explanation/Solution
There is a time difference	• On your camcorder, there may be a slight time
between the point where you
	delay between the point when you press Recording
press Recording start/stop
	start/stop button and the actual point where the
button and the point where the
	recorded video starts/stops. This is not an error.
recorded video starts/stops.
The aspect ratio (16:9/4:3) of a	• The aspect ratio of a video at 16:9 cannot be
video cannot be changed.	changed to 4:3.
Horizontal stripes appear on the	• This occurs when recording images under a
	fluorescent lamp, sodium lamp, or mercury lamp.
images.
	This is not a malfunction.
Storage Media
Symptom	Explanation/Solution
	• Insert a memory card into your camcorder properly.
Memory card functions are not	page 37
	• If you use a memory card formatted on a computer,
operable.
	format it again directly on your camcorder.
	page 100
	• Release the lock on the write-protect tab of the
	memory card (SDHC/SD memory card), if any.
Image cannot be moved or	page 39
deleted.	• You cannot move or delete the protected images.
	Release the protection of the image on the device.
	page 39
	• Release the lock on the write-protect tab of the
You cannot format the memory	memory card (SDHC/SD memory card), if any.
	page 39
card.
	• The memory card is not supported on your
	camcorder or card has some problems.
The data file name is not	• The file may be corrupted.
	• The file format is not supported by your camcorder.
indicated correctly.	• Only the file name is displayed if the directory
	structure complies with the international standard.

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