troubleshooting

Before contacting a Samsung authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message

Icon

Informs that...

Action

 

 

 

 

Low Battery

-

The battery is almost discharged.

• Replace with a charged battery or

connect the AC power adaptor.

 

 

 

 

 

 

• Check whether the battery is

Check authenticity of

 

 

authentic. If not, change to an

-

The battery can not pass

authentic Samsung battery.

the battery.

authenticity check.

• We recommended you use only

 

 

 

 

genuine Samsung batteries in this

 

 

 

camcorder.

Storage media

Message

Icon

Informs that ...

Action

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the

 

 

Internal Memory Full

 

 

There is not enough space to

internal memory.

 

 

 

Back-up files to your PC or another

 

 

 

record on the internal memory.

 

 

 

 

storage media and delete files.

 

 

 

 

 

 

 

 

 

 

• Use a memory card.

 

 

Insert card

 

 

There is no memory card inserted

• Insert a memory card.

 

 

 

in the memory card slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the

 

 

 

 

 

memory card.

 

Card Full

 

 

There is not enough space to

Back-up files to PC or another

 

 

 

record on the memory card.

storage media and delete files.

 

 

 

 

 

 

 

 

 

• Change memory card to another

 

 

 

 

 

one has enough free space.

 

 

 

 

 

 

 

 

 

 

 

 

The write protection tab on an SD

 

 

 

 

Card Locked

 

 

or SDHC card has been set to

• Release the write protection tab.

 

 

 

 

lock.

 

 

 

 

 

 

 

The memory card has some

• Change memory card with another

 

Card Error

 

 

problem and can not be

135

 

 

one.

 

 

 

recognized.

 

 

 

 

 

 

 

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Samsung HMX-S16, HMX-S10, HMX-S15 user manual Troubleshooting, Storage media