Samsung HMX-S10, HMX-S16, HMX-S15 user manual Connecting to a computer, 146

troubleshooting

Connecting to a computer

	Symptom	Explanation/Solution
	Your computer does not recognize	• Disconnect the USB cable from the computer and camcorder,
	your camcorder.	restart the computer, then connect the USB cable again correctly.
		• A video codec is needed to play the file recorded on your
		camcorder. Install the software provided with your camcorder.
		￿page 132
	Cannot play a video file properly on	• Make sure you insert the connector in the correct direction, and
		connect the USB cable to the USB jack on your camcorder firmly.
	a PC.	• Disconnect the cable from the computer and camcorder, restart
		the computer, and then connect the cable again properly.
		• To play back an HD video file, a computer with better specifications
		is required.
		Use a computer with the recommended specifications. ￿page 128
	Intelli-studio does not function	• Exit the Intelli-studio application, and restart the Windows
	properly.	computer.
	Intelli-studio does not start.	• Set PC Software to On in the Settings menu or install Intelli-studio
		in the computer. ￿pages 93, 132
		• Video playback or sound may stop temporarily depending on your
	Your computer is not playing	computer. The video or sound copied to your computer is not
		affected.
	videos, images, or sound located	• If your camcorder is connected to a computer that does not
	on your camcorder properly.	support Hi-speed USB (USB2.0), the image or sound may not be
		played correctly. The image and sound copied to your computer
		are not affected.
		• Check the system requirements to play a video.
		• Shut down all other applications currently running on the computer.
	The playback screen is paused or	• If you play a video on your camcorder when it is connectd to a
	distorted.	computer, the video may not play smoothly on the computer,
		depending on the transfer speed. Please copy the file to your PC,
146		and then play it back.