Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector.

 

• Keep the iPod S/W version up to date.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the correct mode(RECEIVER DVD/TV)?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

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Samsung HT-D555/EN, HT-D550/XN, HT-D555/TK, HT-D550/EN, HT-D550/XE Other Information, Symptom Check/Remedy, Troubleshooting
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HT-D550/EN, HT-D550/XN, HT-D550/XE, HT-D555/EN, HT-D555/TK specifications

The Samsung HT-D550 and HT-D555 home theater systems are designed to enhance the audio and visual experience in your home. These models combine advanced features and technologies, making them suitable for both casual viewing and immersive home cinema experiences.

One of the main highlights of the HT-D550/XE and HT-D555/EN is their powerful surround sound capabilities. These systems include built-in Dolby Digital and DTS decoding, which ensures that you enjoy a cinematic sound experience with rich, immersive audio that fills the room. The 5.1 channel surround sound configuration allows for distinct audio placement, creating an engaging atmosphere while watching movies or listening to music.

Both models come equipped with a multi-format DVD player that supports various disc formats, including DVD-Video, DVD-R, DVD-RW, CD, and more. This versatility ensures that users can enjoy an extensive library of content. The built-in USB port also allows for easy connection of external drives, enabling playback of digital media files, including videos, music tracks, and photos directly from USB devices.

A standout feature of the HT-D550/XE and HT-D555/EN is their Smart Sound Mode. This technology allows users to optimize the audio settings based on the content being played, providing an enhanced listening experience tailored to the specific genre of audio or video. Whether you're watching an action-packed movie or enjoying a peaceful acoustic performance, the Smart Sound Mode adapts to deliver the best possible sound quality.

The sleek and modern design of these home theater systems ensures they fit seamlessly into any living space. With compact satellite speakers and a subwoofer, the HT-D550 and HT-D555 can easily blend with existing decor while providing powerful audio performance. The intuitive remote control simplifies operation, allowing users to navigate their media easily and adjust volume or settings without hassle.

In conclusion, the Samsung HT-D550/XE and HT-D555/EN home theater systems offer a blend of advanced sound technology, versatility in media playback, and an elegant design. These models cater to the needs of various consumers, from cinephiles seeking a theater-like experience to music lovers wanting top-quality audio playback at home. With these systems, Samsung continues to deliver innovative solutions for enhancing home entertainment.
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