Manuals / Samsung / TV and Video / Televisions

Samsung HT-E5200/XN, HT-E5200/EN, HT-E5200/ZF, HT-E5200/XE manual Troubleshooting

Models: HT-E5200/ZF HT-E5200/EN HT-E5200/XE HT-E5200/XN

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Appendix

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home cinema does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

The menu screen does not

• Are you using a disc that does not contain menus?

appear even when the menu

 

function is selected.

 

The aspect ratio cannot be

• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the

changed.

Blu-ray Disc jacket and then select the appropriate function.

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Samsung HT-E5200/XN, HT-E5200/EN, HT-E5200/ZF, HT-E5200/XE manual Troubleshooting
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HT-E5200/ZF, HT-E5200/EN, HT-E5200/XE, HT-E5200/XN specifications

The Samsung HT-E5200/EN is a sleek and sophisticated home theater system designed to enhance your viewing and listening experience. This all-in-one solution combines a powerful Blu-ray player with surround sound capabilities, making it an excellent choice for movie lovers and music enthusiasts alike.

At the heart of the HT-E5200/EN is its advanced Blu-ray player. Capable of playing various formats, including Blu-ray discs, DVDs, and CDs, it delivers stunning picture quality with Full HD 1080p resolution. The built-in upscaling technology ensures that lower-resolution content is enhanced for a sharp and clear viewing experience. This system supports multiple audio and video formats, ensuring compatibility with your existing media library.

In terms of sound, the HT-E5200/EN features a 5.1 channel surround sound system that immerses you in a rich audio environment. It employs a powerful amplifier and multiple speakers to create an expansive soundstage, allowing for crisp dialogue and dynamic sound effects. The system also incorporates Samsung’s Sound Share technology, enabling easy wireless connections with compatible Samsung TVs for a clutter-free setup.

The HT-E5200/EN is equipped with Smart Hub, which provides access to a wide range of online streaming services and apps. Whether you want to binge-watch your favorite series or enjoy the latest music tracks, the built-in Wi-Fi connectivity allows seamless access to popular services like Netflix, YouTube, and more. Additionally, you can download the Samsung Smart View app, which turns your smartphone into a remote control for convenient management of your system.

Another notable feature of this system is the Eco mode, which helps reduce power consumption, making it an environmentally friendly choice. The sleek and modern design fits effortlessly into any living space, enhancing the aesthetic appeal of your entertainment area.

With its combination of high-quality audio and video, advanced streaming capabilities, and user-friendly features, the Samsung HT-E5200/EN remains an impressive option for anyone looking to upgrade their home theater setup. Whether you're hosting movie nights or enjoying a quiet evening with music, this home theater system delivers a captivating experience every time.