Appendix

 

Symptom

 

Check/Remedy

The remote control does

Are you operating the remote within its operational range and within the proper

not work.

angle relative to the sensor?

 

 

Are the batteries drained?

 

 

Have you selected the mode (TV/BD) functions of the remote control (TV or BD)

 

 

 

correctly?

The disc is rotating but

Is the TV power on?

no picture is produced.

Are the video cables connected properly?

Picture quality is poor

Is the disc dirty or damaged?

 

and the picture is

A poorly manufactured disc may not be playable.

 

shaking.

 

 

Audio language and

Audio language and subtitles will not work if the disc does not contain them.

subtitles do not work.

 

 

The menu screen does

Are you using a disc that does not contain menus?

not appear even when the

 

 

menu function is selected.

 

 

The aspect ratio cannot be

You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

changed.

 

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer

 

 

 

to the Blu-ray Disc jacket and then select the appropriate function.

The product is not

Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.

 

working.

 

This will reset the unit.

 

(Example: The power

 

- Using the RESET function will erase all stored settings.

 

goes out or a strange

 

Do not use this function unless necessary.

 

noise is heard.)

 

 

The Product is not working normally.

You have forgotten the

With no disc in the product, press and hold the product's 5 button for longer

rating level password.

 

than 5 seconds. INIT appears on the display and all settings will return to the

 

 

default values.

 

 

Then, press the POWER button.

 

 

- Using the RESET function will erase all stored settings.

 

 

Do not use this function unless necessary.

Can't receive radio

Is the antenna connected properly?

broadcasts.

If the antenna's input signal is weak, install an external FM antenna in an area with

 

 

good reception.

While listening to TV audio

If you press the OPEN/CLOSE ^ button while listening to TV audio using the D.

through the Product, no

 

IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV

sound is heard.

 

audio is muted.

"Not Available" appears on

The features or action cannot be completed at this time because:

screen.

 

1. The Blu-ray/DVD disc's software restricts it.

 

 

2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)

 

 

3. The feature is not available at the moment.

 

 

4. You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to

Press and hold the 5 button on front panel for more than 5 seconds with no disc

a resolution your TV cannot

 

in the product. All settings will revert to the factory settings.

support (for example,

 

 

1080p), you may not see a

 

 

picture on your TV.

 

 

54 English

Page 54
Image 54
Samsung HT-F5500W user manual Symptom Check/Remedy Remote control does, Correctly?, Changed, Product is not, Default values

HTF5500WZA, HT-F5500W specifications

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