Samsung HTF5500WZA Resolution according to the output mode, Troubleshooting, DVD playback

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback					DVD playback
Output		HDMI Mode			HDMI Mode
Setup	Blu-ray Disc		E-contents/
			Digital contents
BD Wise	Resolution of Blu-ray			1080p@60F	480i
	Disc
Auto	Max. Resolution of TV input				Max. Resolution of TV input
1080p@60F		1080p@60F			1080p@60F
Movie Frame : Auto (24Fs)		1080p@24F			-
1080i		1080i			1080i
720p		720p			720p
480p		480p			480p

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom		Check/Remedy
I cannot eject the disc.	•	Is the power cord plugged securely into the outlet?
	•	Turn off the power and then turn it back on.
Playback does not start.	•	Check the region number of the Blu-ray/DVD disc.
		Blu-ray/DVD disc purchased from abroad may not be playable.
	• CD-ROMs and DVD-ROMs cannot be played on this product.
	•	Make sure that the rating level is correct.
Playback does not start	•	Are you using a deformed disc or a disc with scratches on the surface?
immediately when the	•	Wipe the disc clean.
Play/Pause button is
pressed.
Sound is not produced.	•	The home theater does not play sound during fast playback, slow playback,and step
	•	motion playback.
		Are the speakers connected properly? Is the speaker setup correctly customized?
	•	Is the disc severely damaged?
Sound can be heard only	•	On certain Blu-ray/DVD discs, sound is output from the front speakers only.
from a few speakers and	•	Check if the speakers are connected properly.
not all 6.	•	Adjust the volume.
	•	When playing audio from a CD, the radio, or a TV, the unit outputs sound to the
		front speakers only.
Dolby Digital 5.1 CH	•	Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is
Surround Sound is not	•	produced only if the disc is recorded with 5.1 channel sound.
produced.		Is the audio language correctly set to Dolby Digital 5.1-CH in the information
		display?

07 Appendix

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