Samsung HT-F5500/EN, HT-F5500/XE, HT-F5500/XN, HT-F5500/ZF, HT-F5530/EN, HT-F5530/TK, HT-F5530/XE, HT-F5530/XN, HT-F5530/ZF, HT-F5550/EN, HT-F5550/TK, HT-F5550/XE, HT-F5550/ZF Troubleshooting, English 55 |, DVD playback, Resolution according to the output mode, Blu-ray Disc/E-contents/DigitalContents playback, 720p, 720p, Setup

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback					DVD playback
Output		HDMI Mode			HDMI Mode
Setup	Blu-ray Disc		E-contents/		HDMI Mode
			Digital contents
BD Wise	Resolution of Blu-ray			1080p@60F	480i
BD Wise	Disc			1080p@60F	480i
	Disc
Auto	Max. Resolution of TV input				Max. Resolution of TV input
1080p@60F		1080p@60F			1080p@60F
Movie Frame : Auto (24Fs)		1080p@24F			-
1080i		1080i			1080i
720p		720p			720p
576p/480p		576p/480p			576p/480p

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom		Check/Remedy
I cannot eject the disc.	•	Is the power cord plugged securely into the outlet?
	•	Turn off the power and then turn it back on.
Playback does not start.	•	Check the region number of the Blu-ray/DVD disc.
		Blu-ray/DVD disc purchased from abroad may not be playable.
	• CD-ROMs and DVD-ROMs cannot be played on this product.
	•	Make sure that the rating level is correct.
Playback does not start	•	Are you using a deformed disc or a disc with scratches on the surface?
immediately when the	•	Wipe the disc clean.
Play/Pause button is
pressed.
Sound is not produced.	•	The home cinema does not play sound during fast playback, slow playback,and step
	•	motion playback.
	•	Are the speakers connected properly? Is the speaker setup correctly customized?
	•	Is the disc severely damaged?
Sound can be heard only	•	On certain Blu-ray/DVD discs, sound is output from the front speakers only.
from a few speakers and	•	Check if the speakers are connected properly.
not all 6.	•	Adjust the volume.
	•	When listening to a CD, radio or TV, sound is output to the front speakers only.
Dolby Digital 5.1 CH	•	Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is
Surround Sound is not	•	produced only if the disc is recorded with 5.1 channel sound.
produced.	•	Is the audio language correctly set to Dolby Digital 5.1-CH in the information
		display?

Appendix 07

Samsung HT-F5530 Troubleshooting, English 55 |, DVD playback, Resolution according to the output mode, Blu-ray Disc/E-contents/DigitalContents playback, 720p, 720p, Setup

Models: HT-F5500/EN HT-F5500/XE HT-F5500/XN HT-F5500/ZF HT-F5530/EN HT-F5530/TK HT-F5530/XE HT-F5530/XN HT-F5530/ZF HT-F5550/EN HT-F5550/TK HT-F5550/XE HT-F5550/ZF

Output

HDMI Mode

E-contents/

Troubleshooting

Symptom

Check/Remedy

I cannot eject the disc.

Is the power cord plugged securely into the outlet?

Turn off the power and then turn it back on.

Playback does not start.

Check the region number of the Blu-ray/DVD disc.

Blu-ray/DVD disc purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this product.

Make sure that the rating level is correct.

Playback does not start

Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Wipe the disc clean.

Play/Pause button is

pressed.

Sound is not produced.

motion playback.

Is the disc severely damaged?

Sound can be heard only

from a few speakers and

Check if the speakers are connected properly.

not all 6.

Dolby Digital 5.1 CH

Surround Sound is not

produced only if the disc is recorded with 5.1 channel sound.

produced.

display?

English 55