Appendix

Symptom

Check/Remedy

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV.

Press and hold the 5 button on front panel for more than 5 seconds with no disc in the product. All settings will revert to their factory settings.

No HDMI output.

Check the connection between the TV and the HDMI jack of the product.

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

 

resolution.

 

 

 

 

 

Abnormal HDMI output

If random noise appears on the screen, it means that TV does not support

appears on the screen.

HDCP (High-bandwidth Digital Content Protection).

 

DLNA function

 

You can see folders shared

DLNA shows only Photo, Music, and Movie files. It does not display other

 

through DLNA, but cannot

 

kinds of files.

see the files.

 

 

 

 

 

Video plays intermittently.

Check if the network is stable.

 

Check if the network cable is properly connected and if the network is

 

 

 

 

overloaded.

The DLNA connection between the TV and PC is unstable.

BD-LIVE

IP addresses under the same subnetwork should be unique, otherwise IP collision can cause an unstable connection.

Check if you have a firewall enabled. If so, disable the firewall function.

The home cinema cannot connect to the BD-LIVE server.

Test whether the network connection is active by using the Network Status function.

Check whether a USB memory device is connected to the product.

The memory device must have at least 1GB of free space to accommodate the BD-LIVE service.

You can check the available size in BD Data Management. (See page 32)

See if the BD-Live Internet Connection option is set to Allow(All).

If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE• The USB memory device must have at least 1GB of free space to

service, an error occurs. accommodate the BD-LIVE service.

You can check the available size in BD Data Management. (See page 32)

When the factory default settings are restored, all stored user BD data is deleted.

`` Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

`` An administration fee may be charged if either

a. an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual)

b. you bring the unit to a repair centre and there is no defect in the product (i.e. where you have failed to read this user manual).

`` The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Samsung HT-J4530/EN manual Symptom, No Hdmi output, Abnormal Hdmi output, Appears on the screen, Through DLNA, but cannot

HT-J4500/EN, HT-J4550/EN, HT-J4530/EN specifications

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