Appendix

Symptom

Check/Remedy

The menu screen does

~ Are you using a disc that does not contain menus?

not appear even when you

 

select the menu function.

 

The aspect ratio cannot be changed.

~The home cinema can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or 4:3 Pan-Scan mode, but plays 4:3 Blu-ray/DVD discs in 4:3 mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate aspect ratio.

~ The product is not

~ Press and hold the remote control's e(EXIT) button for 5 seconds in STANDBY

working.

mode. This will reset the unit.

(Example: The power

- Using the RESET function will erase all stored settings.

goes off or you hear a

Do not use this function unless necessary.

strange noise.)

 

~ The Product is not

 

working normally.

 

You have forgotten the

~ With no disc in the product, press and hold the product's @ button for longer than

rating level password.

5 seconds. INIT appears on the display and all settings will return to their default

 

values.

 

- Using the RESET function will erase all stored settings.

 

Do not use this function unless necessary.

Can't receive radio

~ Is the antenna connected properly?

broadcasts.

~ If the antenna's input signal is weak, install an external FM antenna in an area with

 

good reception.

While listening to TV audio

~ If you press the OPEN/CLOSE ^ button while listening to TV audio using the

through the product, there

D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV

is no sound.

audio is muted.

"Not Available" appears on

~ The feature is unavailable or the action cannot be completed at this time because:

screen.

1. The Blu-ray/DVD disc's software restricts it.

 

2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)

 

3. The feature is not available at the moment.

 

4. You’ve requested a title or chapter number or search time that is out of

 

range.

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV.

~Press and hold the @ button on front panel for more than 5 seconds with no disc in the product. All settings will revert to their factory settings.

No HDMI output.~ Check the connection between the TV and the HDMI jack of the product.

~Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.

Abnormal HDMI output ~ If random noise appears on the screen, it means that TV does not support HDCP

appears on the screen. (High-bandwidth Digital Content Protection).

60 - English

Page 60
Image 60
Samsung HT-J7750W/EN, HT-J7500W/EN, HT-J7500W/ZF ~ The product is not, Rating level password, Values, Good reception, Range