Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

Make sure that the rating level is correct.

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

No sound is heard during fast playback, slow playback, and step

 

motion playback.

 

Are the speakers connected properly? Is the speaker setup

 

 

correctly customized?

 

Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only

When listening to a CD or radio, sound is output to the front

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

from a few speakers and

 

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

Make sure that the DVD disc is 5.1-CH compatible.

If you set C, SL, and SR to NONE in the speaker mode in the

 

 

audio setup of the setup screen, no sound is heard from the

 

 

center speaker and the front left and right speakers. Set C, SL,

 

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

Was the Home Theater suddenly moved from a cold place to a

is not produced, or the disc

 

warm one? When condensation forms inside the player, remove the

 

disc and let the player stand for 1 or 2 hours with the power on.

tray opens 2 to 5 seconds later.

 

 

(You can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

 

CH Surround Sound is produced only if the disc is recorded with

 

5.1 channel sound.

produced.

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

 

 

 

 

ENG

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

Is the TV power on?

 

 

picture is produced.

Are the video cables connected properly?

 

 

 

 

 

• Picture quality is poor and

Is the disc dirty or damaged?

 

 

A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

 

 

The remote control does not

Is the remote control being operated within its operation range of

angle and distance?

 

 

work.

 

 

 

Are the batteries exhausted?

 

 

 

 

 

 

Audio language and

Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

Menu screen does not appear even

Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

Can't receive radio

Is the antenna connected properly?

 

 

 

 

 

 

 

broadcast.

If the antenna's input signal is weak, install an external FM

 

antenna in an area with good reception.

 

 

 

 

 

 

 

The main unit is not working.

 

 

 

 

 

 

 

 

 

 

 

 

Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

 

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds. “INITIALIZE”

MISCELLANEOUS

level has been forgotten.

appears on the display and all settings will return to the default values.

 

Press the POWER button.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

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Samsung HT-P38 instruction manual Before Calling for Service, Symptom Check/Remedy

HT-P38 specifications

The Samsung HT-P38 is a versatile home theater system that brings immersive audio and video experiences to your living space. This system is designed for those who appreciate high-quality sound and a range of multimedia capabilities, making it a popular choice among home entertainment enthusiasts.

One of the standout features of the Samsung HT-P38 is its power output. With a total audio power of 1000 watts, the system delivers rich and dynamic sound that fills the room. This power is distributed across multiple channels, allowing for a surround sound experience that enhances movies, music, and gaming. The inclusion of a dedicated subwoofer further elevates the audio experience, providing deep bass that brings life to every sound effect and musical note.

In terms of connectivity, the Samsung HT-P38 is equipped with various input options to accommodate different devices. Users can easily connect their DVD players, gaming consoles, and even mobile devices to enjoy their favorite content with enhanced audio quality. The system supports various audio formats, including Dolby Digital, which ensures that users can experience cinema-like sound in the comfort of their home.

Another notable feature of the Samsung HT-P38 is its DVD player. This built-in player supports both standard DVDs and CDs, allowing users to enjoy their favorite movies and music without the need for additional equipment. The system also features upscaling capabilities, which enhance the video quality of lower-resolution content, providing a better visual experience.

The HT-P38 is designed with user-friendly navigation in mind. Its intuitive remote control gives users easy access to all functions, including sound settings and input selections. The interface is straightforward, making it simple for anyone to operate, regardless of their technical expertise.

Moreover, the design of the Samsung HT-P38 is sleek and modern, allowing it to blend seamlessly into any home décor. Its compact size ensures that it can fit neatly into entertainment centers without taking up too much space.

In summary, the Samsung HT-P38 home theater system combines high power output, versatile connectivity, and user-friendly features, making it an excellent choice for anyone looking to enhance their home entertainment experience. With its built-in DVD player and impressive sound capabilities, it delivers the ultimate package for enjoying movies, music, and more in stunning quality.