Before Calling for Service
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal- er or Samsung Electronics Service Center.
Symptom |
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I cannot eject the disc. | • | Is the power cord plugged securely into the outlet? | ||
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| • Turn off the power and then turn it back on. | |||
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| • Check the region number of the DVD. | |||
Playback does not start. |
| DVD discs purchased from abroad may not be playable. | ||
• | ||||
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| Theater. | ||
| • Make sure that the rating level is correct. | |||
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Playback does not start | • Are you using a deformed disc or a disc with scratches on | |||
immediately when the | ||||
Play/Pause button is |
| the surface? | ||
• Wipe the disc clean. | ||||
pressed. |
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| • No sound is heard during fast playback, slow playback, and step | |||
Sound is not produced. |
| motion playback. | ||
• Are the speakers connected properly? Is the speaker setup cor- | ||||
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| rectly customized? | ||
| • Is the disc severely damaged? | |||
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• Disc is rotating but no pic- | • Is the TV power on? | |||
ture is produced. | ||||
• Are the video cables connected properly? | ||||
• Picture quality is poor and | • Is the disc dirty or damaged? | |||
picture is shaking. | • | A poorly manufactured disc may not be playable. | ||
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| • Is the remote control being operated within its operation range of | |||
The remote control does |
| angle and distance? | ||
• Are the batteries exhausted? | ||||
not work. | ||||
• Have you selected the mode(TV/DVD) functions of the remote | ||||
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| control (TV or DVD) correctly? | ||
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ENG
Symptom |
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Audio language and subti- | • Audio language and subtitles will not work for DVDs not contain- | |||||||
tles do not work. |
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Menu screen does not appear even | • Are you using a disc that does not contain menus? | |||||||
when the menu function is selected. | ||||||||
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Aspect ratio cannot be | • You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX | |||||||
| mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3 | |||||||
changed. |
| ratio only. Refer to the DVD disc jacket and then select the | ||||||
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| appropriate function. | ||||||
Can't receive radio broad- | • | Is the antenna connected properly? | ||||||
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cast. | • If the antenna's input signal is weak, install an external | |||||||
| FM antenna in an area with good reception. | |||||||
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•The main unit is not working. | • Turn off the power and hold the |
| button on the main unit for | |||||
(Example: The power goes out or |
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| longer than 5 seconds. | |||||||
strange noise is heard.) |
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• The Home Theater is not | Using the RESET function will erase all stored settings. | |||||||
working normally. | Do not use this unless necessary. | |||||||
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| • While “NO DISC” message appears on the display of main unit, hold | |||||||
The password for rating |
| the main unit's |
| button for longer than 5 seconds. “INITIALIZE” | ||||
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| appears on the display and all settings will return to the default values. | |||||||
level has been forgotten. |
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• Press the POWER button. | ||||||||
| Using the RESET function will erase all stored settings. | |||||||
| Do not use this unless necessary. | |||||||
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MISCELLANEOUS
61 | 62 |
