Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal- er or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

I cannot eject the disc.

•

Is the power cord plugged securely into the outlet?

 

 

 

• Turn off the power and then turn it back on.

 

 

 

 

• Check the region number of the DVD.

Playback does not start.

 

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

Play/Pause button is

 

the surface?

• Wipe the disc clean.

pressed.

 

 

 

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

Sound is not produced.

 

motion playback.

• Are the speakers connected properly? Is the speaker setup cor-

 

 

rectly customized?

 

• Is the disc severely damaged?

 

 

 

 

• Disc is rotating but no pic-

• Is the TV power on?

ture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

•

A poorly manufactured disc may not be playable.

 

 

 

 

 

 

• Is the remote control being operated within its operation range of

The remote control does

 

angle and distance?

• Are the batteries exhausted?

not work.

• Have you selected the mode(TV/DVD) functions of the remote

 

 

control (TV or DVD) correctly?

 

 

 

 

ENG

Symptom

 

 

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio language and subti-

• Audio language and subtitles will not work for DVDs not contain-

tles do not work.

 

ing them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

Can't receive radio broad-

•

Is the antenna connected properly?

 

 

 

 

 

 

cast.

• If the antenna's input signal is weak, install an external

 

FM antenna in an area with good reception.

 

 

 

 

 

 

 

 

•The main unit is not working.

• Turn off the power and hold the

 

button on the main unit for

(Example: The power goes out or

 

 

 

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

• While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's

 

button for longer than 5 seconds. “INITIALIZE”

 

 

 

appears on the display and all settings will return to the default values.

level has been forgotten.

 

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

 

 

 

 

MISCELLANEOUS

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Samsung HT-Q100W instruction manual Before Calling for Service
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HT-Q100W, HT-Q100 specifications

The Samsung HT-Q100W and HT-Q100 are innovative home theater systems designed to elevate the audio experience for movie enthusiasts and music lovers alike. These systems showcase Samsung’s commitment to combining high-quality sound with elegant design, catering to modern home entertainment needs with a variety of features and technologies.

At the heart of the HT-Q100W and HT-Q100 is the impressive surround sound capability. They employ advanced audio technology to deliver crisp dialogue and immersive audio that fills the room, making movie nights truly memorable. With a 5.1 channel speaker setup, they enable users to enjoy a cinematic experience at home, with dedicated surround speakers that create a spatial sound environment.

One of the standout features of the HT-Q100W is its wireless capability. The wireless rear speakers eliminate the hassle of tangled cables, allowing for flexible placement in any room configuration. This feature not only simplifies the setup process but also enhances the aesthetic appeal of your home entertainment area. The systems are designed to be user-friendly, making it easy for anyone to create a stunning audio setup without professional help.

Additionally, the Samsung HT-Q100W and HT-Q100 are equipped with a robust DVD player that supports various disc formats, providing versatility for users who enjoy both movies and music. The integrated DVD player is complemented by upscaling technology that enhances the picture quality of standard DVDs, bringing them closer to high-definition clarity. This makes it an excellent choice for those who have a collection of DVDs and want to enjoy them with improved visual quality.

Another significant aspect of these systems is their compatibility with a range of audio formats. They support Dolby Digital, DTS, and other audio formats, ensuring that users receive high-fidelity sound that brings out the best in movies and music alike. With the inclusion of an equalizer, users can fine-tune the audio settings to match their personal preferences, resulting in a tailor-made audio experience.

Connectivity options are also plentiful, with inputs for HDMI, optical, and auxiliary connections, allowing users to connect a variety of devices, enhancing versatility even further. Bluetooth technology provides the convenience of streaming music from smartphones and tablets, making the HT-Q100W and HT-Q100 an indispensable part of any modern entertainment system.

In conclusion, the Samsung HT-Q100W and HT-Q100 home theater systems combine cutting-edge technology with user-friendly features, creating an unmatched audio experience. With their wireless capabilities, versatile inputs, and superior audio performance, these systems are perfect for anyone looking to upgrade their home theater setup. Whether it's enjoying action-packed films or your favorite songs, Samsung's HT-Q100 series delivers a high-quality audio experience that's hard to beat.
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