Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal- er or Samsung Electronics Service Center.

Symptom

 

Check/Remedy

 

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

 

 

 

 

• Check the region number of the DVD.

Playback does not start.

 

DVD discs purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this Home

 

 

Theater.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

 

 

immediately when the

• Are you using a deformed disc or a disc with scratches on

Play/Pause button is

 

the surface?

• Wipe the disc clean.

pressed.

 

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

Sound is not produced.

 

motion playback.

• Are the speakers connected properly? Is the speaker setup cor-

 

 

rectly customized?

 

• Is the disc severely damaged?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor

• Is the disc dirty or damaged?

and picture is shaking.

•

A poorly manufactured disc may not be playable.

 

 

 

The remote control does

• Is the remote control being operated within its operation range of

 

angle and distance?

not work.

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the remote con-

 

 

trol (TV or DVD) correctly?

 

 

 

Symptom

 

 

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio language and subti-

• Audio language and subtitles will not work for DVDs not contain-

tles do not work.

 

ing them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can't receive radio broad-

•

Is the antenna connected properly?

 

 

 

 

 

 

cast.

• If the antenna's input signal is weak, install an external FM antenna

 

in an area with good reception.

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

 

 

 

 

 

 

• The main unit is not working.

• Turn off the power and hold the

 

button on the main unit for

(Example: The power goes out or

 

 

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

 

 

 

• The Home Theater is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's

 

button for longer than 5 seconds. “INITIALIZE”

 

 

 

appears on the display and all settings will return to the default values.

level has been forgotten.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

 

 

 

 

GB

MISCELLANEOUS

59

60

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Samsung HT-XQ100WR/ELS, HT-Q100T/XEH, HT-XQ100R/ELS, HT-Q100WT/XEF manual Before Calling for Service, Symptom Check/Remedy
Page 30 Page 32

HT-XQ100T/XEH, HT-XQ100T/OMX, HT-XQ100T/XEF, HT-XQ100T/XEE, HT-Q100T/XEF specifications

The Samsung HT-XQ100R/XFU, HT-TXQ100R/XFU, HT-Q100WR/XFU, HT-XQ100T/XEE, and HT-Q100R/XFU are part of Samsung's innovative line of home theater systems, designed to deliver an immersive audio-visual experience. These systems serve as a perfect complement to any home entertainment setup, combining advanced technology with user-friendly features.

At the core of these systems is their robust surround sound capability. Each model typically includes a 5.1-channel system that enriches the audio experience by creating a multi-dimensional soundscape. This surround sound technology offers users a cinematic experience while watching movies or playing games, allowing them to hear every detail, from the softest whisper to explosive action sequences.

One of the notable features across these models is the inclusion of high-definition audio formats. They support formats such as Dolby Digital and DTS, ensuring that users can enjoy studio-quality sound at home. This high fidelity is crucial for audiophiles and casual listeners alike, enhancing the overall enjoyment of music and movie soundtracks.

In addition to sound quality, connectivity options are abundant in these home theater systems. With multiple HDMI inputs, users can easily connect various devices, including Blu-ray players, gaming consoles, and streaming devices. Furthermore, many models also feature USB ports, allowing for playback from flash drives or external hard drives. Some versions provide wireless connectivity options, enabling seamless integration with smart devices for streaming music and content.

An intuitive user interface simplifies navigation, making it easy for users to access settings, adjust sound profiles, and switch between sources. The systems often come equipped with smart features, such as built-in Wi-Fi, enabling users to stream from popular platforms directly without needing additional hardware.

These home theaters are designed with sleek aesthetics, seamlessly fitting into modern living spaces. The compact yet powerful speakers can be strategically placed for optimal sound distribution, while the stylish design ensures that they complement the décor.

In summary, the Samsung HT-XQ100R/XFU, HT-TXQ100R/XFU, HT-Q100WR/XFU, HT-XQ100T/XEE, and HT-Q100R/XFU are remarkable home theater systems that combine exceptional sound quality, versatile connectivity options, and user-friendly features, making them an excellent choice for anyone looking to enhance their home entertainment experience. Whether you are watching movies, playing games, or enjoying music, these systems promise to deliver a rich auditory experience that captivates and immerses.
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