Manuals / Samsung / Home Audio / Home Theater System

Samsung AH68-02166R, HT-Z320, HT-TZ422, HT-TZ425, HT-TZ322, HT-TZ325, HT-Z420 Troubleshooting

Models: HT-TZ322 HT-TZ422 HT-Z420 HT-Z320 HT-TZ425 AH68-02166R HT-TZ325

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troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Customer Service Center.

SYMPTOM			Check/Remedy

Disc tray does not open.	• Is the power cord plugged securely into the outlet?
	• Turn off the power and then turn it back on.

In case of fail to connect iPod.	• Check the contact condition of the iPod connector and the
	Cradle of the Home theater again.
	• Keep the iPod S/W version up to date.

Playback does not start	• Are you using a deformed disc or a disc with scratches on
immediately when the	the surface?
Play/Pause button is pressed.	• Wipe the disc clean.

Sound is not produced.	• No sound is heard during fast playback, slow playback, and
	step motion playback.
	• Are the speakers connected properly? Is the speaker setup
	correctly customized?
	• Is the disc severely damaged?

Sound can be heard only from a	• When listening to a CD or radio, sound is output to the front
few speakers and not all six.	speakers (L/R) only. Select "PRO LOGIC II" by pressing
			PL II (Dolby Pro Logic II) on the remote control to use all

	six speakers.
	• Make sure that the DVD disc is 5.1-CH compatible.
	• If you set C, SL, and SR to NONE in the speaker mode in the
	audio setup of the setup screen, no sound is heard from the
	center speaker and the rear left and right speakers. Set C,
	SL, and SR to SMALL.

Dolby Digital 5.1 CH Surround	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby
Sound is not produced.	Digital 5.1 CH Surround Sound is produced only if the disc is
	recorded with 5.1 channel sound.
	• Is the audio language correctly set to DOLBY DIGITAL
	5.1-CH in the information display?

The remote control does not	• Is the remote control being operated within its operation
work.	range of angle and distance?
	• Are the batteries exhausted?
	• Have you selected the mode(TV/DVD) functions of the
	remote control (TV or DVD) correctly?

GnE

oubleshootingr ●

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Samsung AH68-02166R, HT-Z320, HT-TZ422, HT-TZ425, HT-TZ322, HT-TZ325, HT-Z420 user manual Troubleshooting

Contents

Thank you for purchasing this Samsung product Digital Home Theater System Features What’s included SWA-4100HT-Z420/TZ422/TZ425GnE Safety Warnings Safety information GnE Precautions Contents Language Code list CD Ripping TroubleshootingSpecifications Warranty Before Reading the User’s Manual Getting startedIcons that will be used in manual About the use of this user’s manual Do not use the following types of disc Playable DiscsCopy Protection DVD-VIDEO CD-R Discs Disc Type and CharacteristicsCD-R MP3 Discs CD-R Jpeg Discs Button Stop Button OPEN/CLOSE Button USB Connector Volume ControlPower Button Front Panel Display Description Rear Panel CLAMP-WIREHdmi OUT Jack AUX in 2 Jacks Tour of the Remote Control Remote control Audio Tuner MemorySubtitle Setting the Remote Control When operating a TV with the remote controlOperation Range of the Remote Control SSS TV Brand Code List Connections Connecting the Speakers HT-TZ322 Speaker Components HT-Z320HT-TZ325 Stand Speaker Components HT-Z420 HT-TZ422HT-TZ425 How to Install the Speaker on the Stand Installing the Cradle StandFront/Rear Tallboy Stand Front GnE Front Speakers Wall Mount Installation Installing the Wall MountHT-Z420 Front Speakers HT-Z320 HT-TZ322 Wireless Receiver Module Connecting the Front, Rear, Center and Subwoofer SpeakersHT-TZ422/TZ425 HT-Z420/TZ422 Wireless Receiving Module SWA-4100 Connecting the Wireless Receiving AmplifierFront Speaker L Connections Receiving module Connections Resolution setting Connecting the Video Out to your TVMethod 1 HDMIBest Method 2 Component VideoBetter Hdmi Auto Detection Function Resolution Selection BD Wise Samsung products only1080i/1080p If you select the TV Using Anynet+HDMI-CECIf you select the Theater Set the Anynet+ function on your TV Connecting an iPod 1GB 2GB 4GB 4GB 8GB Connecting Audio from External Components AUX1 Connecting an External Component/MP3 playerComponents such as an MP3 Player Optical Connecting an External Digital Component AUX2 Connecting an External Analog ComponentAUX2 Rear Panel Optical Rear Panel Cooling Fan Connecting the FM AntennaFM Antenna Supplied MM`` This unit does not receive AM broadcasts On your TV Before using your home theater Disc Playback To stop playback, press the Stop button during playbackTo resume playback, press the Play or Enter button Playback MP3/WMA-CD PlaybackTo play a file icon in the screen Jpeg File Playback Slide ModeRotate/Flip Function Place the Jpeg disc on the disc tray DivX Playback DivXDigital internet video eXpress If the Disc has more than One Subtitle FileAVI WMV MP3 WMA Displaying Disc Information Using the Playback FunctionChecking the Remaining Time Each time the Remain button is pressed Slow Playback Skipping Scenes/SongsPress the , button Repeat Playback Repeat Playback OptionsRepeat Chapter Repeat Title Repeat OFF Step Function Angle Function Zoom Screen Enlarge FunctionZoom X 1.5 Zoom X 2 Zoom X 3 Zoom OFF Audio Language Selection Function Subtitle Language Selection FunctionMoving Directly to a Scene/Song Using the Disc Menu Using the Title Menu Using AN iPod Listening to Music a iPod functionMusic categories Watching a Movie V iPod function IPod ScreenUSB  a iPod  V iPod Playing Media Files using the USB Host Feature Fast playbackSafe USB Removal USB Host Specifications USB Devices that can be used with the Home TheaterCompliant File Formats System setup Setting the LanguageSetting the Hdmi Video OUT Mode Adjusting the TV Aspect Ratio Screen Size Setting the TV Screen TypeSystem WIDE/HDTV Setting the Password Setting Parental Controls Rating Level To Select One of the 3 Wallpaper Settings youve made Setting the WallpaperPower will turn off and then back on Setup system DivX R Registration Setting the Speaker Mode Setting up the Speaker Delay Time Setting the Delay TimePress the Cursor , to set the Delay time Setup system Setting Center Speaker Setting the Audio Setting the Test Tone Setting the DRC Dynamic Range Compression Setting the Hdmi Audio Setting the AV Sync Sound Field DSP/EQ Function Dolby Pro Logic II ModePops Jazz Rock Studio Club Hall Movie Church Pass Pops Music Cinema Prolog Matrix Stereo Music ASC Auto Sound Calibration Setup Dolby Pro Logic II EffectTo Verify the ASC Test tone output stops, Cancel ASC appears in the display Remote Control Presetting StationsRadio Listening to Radio Adjusting Display Brightness Sleep Timer FunctionTo confirm the sleep timer setting, press the Sleep button Convenient function CD rIPPING Troubleshooting Press the Power button All settings will return to the default valuesSelect the appropriate function Button for Code Language Language code list Handling discs AppendixDisc Storage Handling and Storing Discs 166W x 23Ω Specifications166W3Ω Hdmi Weights Dimensions W x H x DSpeaker Speaker system Impedance Frequency range 166W 170W Speaker Rated input332W 340W Front 3.9 x 8.3 x 3.9 inches 332W 340W Limited Warranty to Original Purchaser Warranty Region Country Customer Care Center  Web Site Contact Samsung World Wide Questions or COMMENTS?