Troubleshooting

Problem

Check

 

 

•Is the disc installed with the label side facing up?

The disc tray does not

• Is the power cord plugged securely into the power outlet?

 

open.

 

• Turn off the power to the unit by pressing the Power (

) button

 

 

and turn it back on.

 

•Check the region number of the DVD.

Disc does not play. • DVD discs purchased abroad may not be playable.

•This player cannot play CD-ROMs, DVD-ROMs, etc.

•Check the rating level of the DVD.

Playback does not start

immediately when the • Check whether the disc has any scratch marks or is deformed?

Play/Pause button is pressed.

 

• No sound is heard during high-speed playback, slow playback,

 

and step motion playback modes.

No sound is produced.

• Are the speakers properly connected? Is the speaker Setup

 

correctly customized?

 

• Is the disc severely damaged?

 

The disc may be dirty. Wipe off fingerprints or dirt.

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

from a few speakers and

speakers only (L/R). Select the “PRO LOGIC” option by pressing

not all six.

the Pro Logic button on the remote control unit to use all six

speakers.

 

 

• Check whether your DVD disc is 5.1 CH compatible.

 

 

Picture does not appear; sound

• Was the player moved suddenly from a cold pace to a warm one?

is not produced; the disc tray

When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

opens 2-5 seconds later.

can use the player after the condensation disappears.)

 

 

Sound quality is

• Are the speaker cables loose?

irregular.

• Is there any dirt or debris at the end of the speaker connector?

 

 

Dolby Digital 5.1 Channel

• Does the disc being played show the “Dolby Digital 5.1CH” mark ?

Surround Sound is not

5.1-channel sound is reproduced only if the disc is recorded with

being reproduced.

5.1 channel sound.

 

• Is the DVD player connected to the proper speakers?

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