9Guide de dépannage

9.1Conditions requises avant de contacter le Centre de service clientèle Samsung

9.1.1 Test du produit

Avant de contacter le service clientèle de Samsung, nous vous invitons à tester votre produit en suivant la procédure décrite ci-après. Si le problème persiste, contactez le service clientèle.

Vérifiez que votre produit fonctionne normalement en utilisant la fonction de test appropriée.

Si l'écran est hors tension et que le voyant d'alimentation clignote alors que le produit est correctement branché à un PC, procédez à un test d'auto-diagnostic.

1

2

3

4

Mettez hors tension l'ordinateur et l'appareil.

Débranchez le câble du produit.

Allume l'appareil.

Si le message Vérif. câble signal apparaît, le produit fonctionne normalement.

Si l'écran reste noir, vérifiez l'ordinateur, le contrôleur vidéo et le câble.

9.1.2 Vérification de la résolution et de la fréquence

Si un mode dépassant la résolution prise en charge est utilisé (consultez la section "10.3 Tableau des modes de signal standard"), le message Mode non optimal apparaîtra pendant un court moment.

9.1.3 Vérifiez les éléments suivants :

Problème d'installation (mode PC)

L'écran s'allume et s'éteint continuellement.

Vérifiez que le câble est connecté correctement

 

entre l'appareil et l'ordinateur. (Consultez la

 

section "3.2 Branchement et utilisation d'un PC".)

 

 

 

 

Problème d'écran

 

 

Le voyant d'alimentation est éteint. L'écran ne

Vérifiez que le câble d'alimentation est

s'allume pas.

correctement branché (consultez la section "3.2

 

Branchement et utilisation d'un PC").

 

 

Le message Vérif. câble signal apparaît.

Vérifiez que le câble est correctement branché au

 

produit. (Consultez la section "3.2 Branchement

 

et utilisation d'un PC".)

 

 

 

Assurez-vous que le périphérique connecté à

 

l'appareil est sous tension.

 

 

9 Guide de dépannage 76

Page 76
Image 76
Samsung LC27A550US/EN manual Guide de dépannage, Test du produit, 2 Vérification de la résolution et de la fréquence

LC27A550US/EN, LC23A550US/EN specifications

The Samsung LC27A550USSCI and LC23A550US series are part of Samsung's innovative lineup of monitors designed to deliver exceptional performance and visual quality. These models cater to both casual users and professionals, boasting a range of features and technologies that enhance productivity and entertainment experiences.

One of the standout features of the LC27A550USSCI and LC23A550US models is their stunning display quality. With a high-resolution panel, these monitors offer crisp images and vibrant colors, making them ideal for tasks such as graphic design, video editing, and gaming. The inclusion of Samsung's advanced HDR10 technology further enhances the viewing experience by providing greater contrast and dynamic range, allowing users to see more details in both the shadows and highlights.

Another key characteristic of these monitors is their ergonomic design. They are equipped with adjustable stands that allow users to customize the height, tilt, and swivel of the monitor, promoting a comfortable viewing angle and reducing strain during long hours of use. The sleek, modern aesthetic of the monitors also makes them a stylish addition to any workspace or home setup.

Samsung’s LC27A550USSCI and LC23A550US series monitors incorporate adaptive sync technologies, including FreeSync, which helps to eliminate tearing and stuttering during gameplay, providing a smoother gaming experience. This feature is particularly appealing to gamers who demand high performance from their display technology.

Connectivity options are robust on these models, allowing users to easily connect to various devices. With multiple HDMI and DisplayPort inputs, along with USB hub functionalities, users can seamlessly switch between different sources without hassle. This versatility ensures that the monitors can cater to a range of setups, from personal desktops to multi-monitor configurations for enhanced productivity.

Samsung has also placed a strong emphasis on energy efficiency in these monitors. They are designed to consume less power, helping users reduce their carbon footprint while also saving on electricity bills. This not only addresses environmental concerns but also aligns with the growing trend towards sustainable technology.

In summary, the Samsung LC27A550USSCI, LC23A550US/EN, LC27A550US/CI, LC23A550US/KZ, and LC23A550US/CI offer a perfect blend of quality, performance, and convenience. With their stunning display, ergonomic design, adaptive sync technologies, versatile connectivity options, and energy-efficient characteristics, these monitors are well-suited for a variety of users, whether for work or play.