Muratec MFX-C2500 manual Printing problems, Condition Possible Suggested Solutions Cause

Models: MFX-C2500

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Printing problems

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

The machine

The machine is not

Check the power cord

does not print.

receiving power.

connections. Check the

 

 

power switch and the power

 

 

source.

 

 

 

 

The machine is not

Select

 

selected as the

CLX-6240 Series

 

default printer.

as your default printer in your

 

 

Windows.

 

 

 

Check the machine for the following:

The front cover is not closed. Close the cover.

Paper is jammed. Clear the paper jam. See page 72.

No paper is loaded. Load paper. See page 36.

The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

 

The connection

Disconnect the printer cable

 

cable between the

and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection

If possible, attach the cable

 

cable between the

to another computer that is

 

computer and the

working properly and print a

 

machine is

job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may

Check the printer properties

 

be configured

to ensure that all of the print

 

incorrectly.

settings are correct.

 

 

 

 

The printer driver

Repair the printer software.

 

may be incorrectly

See the Software section.

 

installed.

 

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error.

 

 

 

 

The document size

Get more hard disk space

 

is so big that the

and print the document

 

hard disk space of

again.

 

the computer is not

 

 

enough to access

 

 

the print job.

 

 

 

 

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

The machine

The paper source

For many software

selects print

selection in the

applications, the paper

materials from

printer properties

source selection is found

the wrong paper

may be incorrect.

under the Thin Paper tab

source.

 

within the printer properties.

 

Select the correct paper

 

 

 

 

source. See the printer driver

 

 

help screen.

A print job is

The job may be very

Reduce the complexity of the

extremely slow.

complex.

page or try adjusting the print

 

 

quality settings.

Half the page is

The page orientation

Change the page orientation

blank.

setting may be

in your application. See the

 

incorrect.

printer driver help screen.

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The machine

The printer cable is

Disconnect the printer cable

prints, but the

loose or defective.

and reconnect. Try a print job

text is wrong,

 

that you have already printed

garbled, or

 

successfully. If possible,

 

attach the cable and the

incomplete.

 

 

machine to another computer

 

 

 

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the machine

 

malfunctioning.

off and then back on again.

Pages print, but

The toner cartridge

Redistribute the toner, if

are blank.

is defective or out of

necessary. See page 64.

 

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

 

 

 

Troubleshooting_ 81

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Muratec MFX-C2500 manual Printing problems, Condition Possible Suggested Solutions Cause

MFX-C2500 specifications

The Muratec MFX-C2500 is a versatile multifunction printer designed for businesses that require efficient printing, scanning, copying, and faxing capabilities. This device stands out in the competitive market of office technology with its robust feature set and advanced technologies, making it a reliable workhorse for any workplace.

One of the key features of the MFX-C2500 is its high-speed printing capability, with an output speed of up to 25 pages per minute in both color and black and white. This rapid performance ensures that documents can be produced quickly, thus enhancing productivity in busy office environments. The printer supports a resolution of up to 1200 x 1200 dpi, ensuring that printed materials are sharp, clear, and professional-looking.

Additionally, the MFX-C2500 offers a high monthly duty cycle, allowing it to handle substantial workloads without compromising on speed or quality. This makes it an ideal choice for medium to large businesses that require reliable performance over extended periods.

In terms of scanning capabilities, the MFX-C2500 is equipped with a fast and efficient document feeder that can process double-sided documents. This feature not only saves time but also reduces paper usage, making it an environmentally friendly choice. The scanner also offers a variety of formats, including PDF, JPEG, and TIFF, making it easy to digitize documents for storage or sharing.

The MFX-C2500 also features advanced connectivity options, including USB, network, and wireless printing capabilities. Users can print directly from a variety of devices, such as smartphones and tablets, thanks to its compatibility with mobile printing technologies like Apple AirPrint and Google Cloud Print. This flexibility ensures that users can access the printer from virtually anywhere in the office.

Security is another important consideration, and the MFX-C2500 addresses this with robust security features that protect sensitive information. The device includes user authentication options and secure printing protocols, ensuring that only authorized personnel have access to the printer’s functions.

Lastly, the MFX-C2500 incorporates advanced energy-saving technologies, helping businesses reduce their environmental footprint while also lowering utility costs. It meets Energy Star certification standards, which is an important consideration for companies aiming for sustainability.

In summary, the Muratec MFX-C2500 is a powerful and efficient multifunction printer that combines high-speed performance, advanced scanning capabilities, and robust security features, making it an excellent choice for businesses looking to enhance their workflow and productivity.